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Glos Vacation Packages

Staff were lovely, when we came across a small issue, they resolved it quickly and dealt with it professionally. Hotel is basic, it is somewhat tired looking, but for our needs of an overnight stop on our way elsewhere and price we paid it was of good value.

The location is not good

Well located. Parking was off site.

The hotel was generally clean. Some parts were a little run down, but nothing major. The pool was very cold, despite been listed as heated - even in the August heat wave! The hotel advertises air conditioning - it does not have A/C!! It has a general 'air cooling system' which doesn't cool the rooms in the slightest. You can't alter the temperature in the room and no cool air comes from the vent. This was confirmed by reception when we reported our 'A/C' not working.

Property was great for train access and there were many restaurants in the area. Our room was clean but quite small, with angled ceiling right at the head of the bed. My husband and I are not tall people however my husband banged his head several times. There was also a ledge just above the headboards that we both managed bop our heads on when we tried to sit up in bed. Not well thought out.