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Galena Vacation Packages

The staff were friendly. However, At check-in my parking pass was not given to me so we received three calls about it at 7:30 the next morning. The condo looks just like the pictures and was roomy for my large family, but was a little dated. The carpet throughout was old and stained and the stove burners in the kitchen were hard to use because they were bent up. They didn’t provide simple kitchen utensils like pancake turners and they only had a few pans and one sheet pan, which made cooking a bit of a hassle. They didn’t provide dish soap we had to get our own, and they didn’t have extra trash bags available. We have a large family, so that would have been helpful as all of the trash cans were very full when we left. Also, although the rooms were clean at a glance, there were cobwebs and spiders everywhere (some dead, some alive). I recommend that they get their property sprayed by pest control. When we first walked in, we killed 5 spiders within the first 10 minutes. On day two of our stay, I found two more spiders in the laundry area and another bug came crawling in as we were sitting in the living room area. In addition to that, when I went to use a towel from the bathroom downstairs, there was a bug inside of it. Lastly, the shower in the main room had mold inside of it.

Ozarker lodge is a beautiful, well maintained place. The lobby is cozy with seating and tables, and games to play. The staff are all friendly and helpful. The coffee/ drink bar is a nice addition to the cozy atmosphere. The rooms are clean and comfortable. Definitely will stay again when we are in Branson .

Very relaxing, and I loved the screened in porch!

The check in was easy and the staff very informative. The amenities were great. The couch in our room was not comfortable and the adjoining room you could hear other people's conversation very clearly. I would stay again.

We paid in full through Expedia when we booked; however, the property charged us additional resort fees at check in. It doubled the price we paid. The amenities are located at the other property and not within walking distance. The ice machine was broken. I will never stay here again.

The property was nice but our river front deck was looking at a homeless camp on the otherside.