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Fersfield Vacation Packages

A good but tired hotel we have used more than once. The room was adequate but nothing special, although the bed was very comfortable. The staff are however excellent and work really hard to make your stay as pleasant as possible. The food we've had at the hotel is surprisingly good. Breakfast is tasty and we had a light lunch in the bar which was very good. All in all a good choice for us as we regularly visit our daughter who is at university.

First impressions were very good and the room I stayed in looked impressive however, there were many issues inside the room from, TV would not switch on, the kettle did not work at all when I came to use it on the morning. Some of the lighting didn't work, the room seemed to be next to a generator which was very loud and then I overheard some people trying to check in but their keys were missing. They knocked on the door to their room to find another guest staying in their room. They said their key was also missing so they just took what was available from the key safe. Everything felt like a bit of a shambles and for the price I paid I feel it was absolutely not value for money. Would not stay here again!!!

Clean, but somewhat basic. Quite convenient for the city centre and staff were friendly and helpful.

Whole experience was fantastic. Food was incredible in the brasserie as well

Would highly recommend a visit hotel was amazing outstanding customer service staff were professional friendly and helpful and wanted to be there. Would definitely reurn