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Fayl-Billot Vacation Packages

If they can add more stuff to their breakfast

Wonderful! We will come back!

Stains on the bathroom floor where it hadn’t been cleaned properly, patchy wifi, the tv didn’t connect to channels. When we arrived we had just missed the restaurant and we couldn’t order room service to get any food. After a 10hr drive we had to go back out and look for food we checked online before getting there and nowhere did it show times for restaurant/food maybe you should. In the room an empty water glass bottle which looked like it should have had water in it for us. This is our 2nd time staying we liked our first visit and came back, we were disappointed.

When we arrived to our room on the 3rd floor it was extremely hot from the windows being shut. The staff should prepare the rooms by opening the window to get air flow before the guests arrive. The hotel could use some updates.

Great hotel like always !! In the center, very clean, friendly staff, amazing bar, swimming pool!

Every few years I check into a hotel and am given a key to a room that has not been cleaned. It happened again here and the hotel found a nice room in the same category and after ten minutes I was in the new room. But the hotel seems stretched to the limits in the busy summer holiday season -- understandable, but not attractive. Nearby Zoo is one of the best in the world and worth a full day visit.

The first night was not wifi. The 3rd night was not hot water, and the stuff was too busy running with their laptops to check-in other guests because they do not have a reception area with desktops computers, and this is the reason why when I asked for help I didn’t get nothing not even a verbal answer.