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George and Sylvia could not have been nicer, more helpful, or more gracious. Their warm hospitality made our stay truly memorable. The hotel embodies Greece at its very best. It is charmingly traditional and captures the timeless elegance and character of old Greece. The views were spectacular, and its location provided a peaceful retreat away from the crowds. With just a short walk up the stairs, we found ourselves in the heart of Fira, making it the perfect balance of tranquility and convenience. I highly recommend it to anyone looking for an authentic and relaxing Santorini experience.

I was very disappointed with my stay at the Grand Ambassador in Akrotiri, Santorini. This hotel advertises itself as a 5-star property, but my experience did not reflect that standard. The room had an ants problem. I reported it to the staff and the manager, but nothing was done to resolve the issue during my stay. It's unacceptable to ignore a basic cleanliness concern like this. Though they cleaned everyday but it never took care of the ants. They needed to hire a company and spray the property. The hotel also advertises king-size beds, but the bed in my room was actually a queen, which was misleading. The manager argued it was a king and send someone else to measure. Come to find out the bed IS a queen size. He stated that he order king size and thats what he received. I paid for a king size bed not a queen. He didnt bother of trying to find another room or make it right. In addition, several fixtures in the room were outdated or in poor condition, making the room feel poorly maintained. The property was amazing with a beautiful panoramic view. The floor staff was super friendly. For a hotel that is advertising to be 5 stars, I expected much better service, maintenance, and honesty . Unfortunately, my experience fell far short of those expectations, and I would not recommend staying here unless these issues are addressed.

Amazing staff !!! Always there to help or make you stay easy and exceptional! Would definitely recommend! Front desk was always there to help with getting around and any questions you had Definitely would stay here 100% recommend!!!

Everything was amazing!

Wonderful staff who were friendly and welcoming. They do everything to make you happy. Clean and spacious rooms. Generous breakfast and good selection of lunch and dinner options on the menu. Breathtaking caldera view!

Location is perfect, beautiful sunset views right on the caldera. Very romantic! The reason we can’t give it 5 stars is because the AC in the loft room was not effective at cooling the space and breakfast service was very slow and the food wasn’t great.

Amazing!