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El Gouna Vacation Packages

Overall, I had a good experience during my stay. The sea, weather, and food were excellent and truly enjoyable. However, I was disappointed with the attitude and level of support provided by some members of the reception team upon arrival, which negatively impacted the beginning of my stay. While the resort has many positive aspects, I believe additional staff training and improvements in guest service would greatly enhance the overall experience.

Everything is perfect

This was our first time in an all inclusive place so we were a bit hesitant. The check in was a bit hectic but after that all went smooth. The room was nice overlooking a garden and pool. A big room with a nice balcony. The pools were all very nice and the staff were all friendly. The nicest part of the pools was a very little 'copy'of the Nile River. The food overall was very good. Especially the desserts. The main cafeteria was just as good as all the smaller specialty restaurants. Lots of little activities. Other highlights: the gardens were beautiful and the staff work really hard to maintain the gardens. It's great to just walk around the property and get your steps in too. We also did the snorkeling cruise which was really well done and the crew on the boat were friendly and in good humor. Cocktails were good. Beer and wine not so great but still passable. A very relaxing stay. (Should be noted wifi is not free in the rooms, but device passes were cheap if you need one)

We enjoyed our staying. The facility is excellent. The staff is genuinly friendly. The beach is fabulous. The food quality is excelent.

Good Beach, Staff are very friendly, Food is also great

You are doing a great job there! Among the many things that set the hotel apart, the staff are definitely at the top of the list. Their hospitality and attention to detail are a big part of what will make us want to come back again and again.