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Dzilam Gonzalez Vacation Packages

Beautiful cozy Hotel, rooms were clean and spacious , breakfast was very good as well My only complaint would be that the bar was mostly closed or unattended, also when trying to book a taxi from the hotel the price given was even higher than the airport prices, The area right outside the hotel could be cleaned up and updated But overall it’s a beautiful property

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Le hace falta más limpieza.

Solo que se pongan mas atentas las de los servicios. Porque mal entienden. En cuanto a lo que les explica uno. Pero esta limpio son amables y agradables. Y que limpien mas seguido la alberca.

Wow, my experience was great! Customer service is excellent and staff members are super friendly. Alejandro was very helpful and ensured are needs were met. I highly recommend this hotel. Thank you team Decu Downtown!