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Overall decent hotel/resort, a number of fast food type restaurants inside which were fairly expensive. Laundry is offered but was far too expensive, so I found a 24 hour laundromat a bus ride away and paid $4. Bed was comfortable, blackout blinds did their job, aircon was quiet and effective (especially needed during the 43 degree days!), internet was very fast and reliable. Checkin is at 3.30, $25 if you want to check in earlier. There is a Walgreens just down the road (2 minutes) if you want to buy snacks or drinks etc rather than in the hotel which doesn’t have prices. Nearby public transport is good and reliable.

I put the AC on high but it makes a loud sound that it was heard to sleep.

Awesome easy for one night before flying home. Loved the basketball court and friendly front desk attendants.

the staff are the BEST. i lost my phone and somehow, they were able to track me down and return it- it was a miracle! Am eternally grateful

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Room was comfortable, but calling it a suite was a stretch. Shower - great water pressure, but flooded the bathroom every shower due to show curtain being to short, and too light. We had issues with parking pass - 3 sets of keys and none ever worked to let us out. Had to call every time we left to be let out. Contract the garage management out, so nothing they could do. Good location - easy to access monorail. Havanna restaurant was great - great bartender.

amazing property

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.