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Nice and clean facility with great rooms and ambiance. Wonderful pricing and food when you need something to eat!

Overall the place was very nice. The room was a little too cold ..

Easy parking 5 min from universal studios. Helpful and nice staff.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

The room was very clean but a bit small. The traffic noise is very loud. Bathroom very tiny no shelf space. Nice large TV nice little patio area. Check in by Kisko

Our room was not ready when we arrived due to water issues at the hotel. We were relocated to a room at the hotel next door, which was in poor condition. The room was dirty, and the sink was clogged with standing water. We had to stay there for approximately four days, which was a very disappointing experience. We received only $200 in compensation, which did not come close to covering the difference in value or the inconvenience we experienced. We paid significantly more for our stay at Nobu than what we received in return, and the hotel was unwilling to adjust the rate to reflect the accommodations at the neighboring hotel. Overall, we were very disappointed with how the situation was handled and with the level of customer service. Unfortunately, we will not be returning.