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A friendly and helpful staff made my stay there most excellent. I would have preferred a genuine brass room key. And one for the front door as well. But that's the modern world I guess. In any case the hotel was very nice and I love the neighborhood.

Chez Swann is in a great location to explore Montreal . Parking is under the hotel next door which is convenient but does require moving luggage through their lobby and down a flight of stairs . The staff are very helpful. The room was a little tired . Gouged wooden floor , no toilet paper holder and weird steps from bathroom to bed which we were not expecting . Not great for walking at night . The breakfast was disappointing. No fresh fruit , packaged pastries, bad coffee, no eggs. We went out the second day to the restaurant down the street for breakfast. For the price I think they could do better .

The property is ultra convenient with the entrance right on Jacques Cartirer Square. There IS an elevator. The one bedroom unit we had was very spacious with excellent AC, a waher dryer and modern kitchen. The view is onto the back alley, but this wasn't a concern for us. There can be a bit of carryover noise from other units, but not so intense that we were concerned. We would very gladly book another stay at this property.

Excellent location, easy check in and check out. Great stay with kids

Good area for the family

Spacious.

Very classy hotel with perfect location!

The location is very great to go to Old Montreal and Mount Royal, there is bus stop and nearby metro. The hotel staff are kind and suggested food places. No amenities, just room and elevator. Washroom is a bit old and used, can see door cracks and paints. Queen bed seems to be a double or bigger twin bed but spacious room and decent size for bathroom.