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The bed was comfortable but low to the floor. The shower was very slippery and could have used a shower mat. The breakfast was great. The staff were very nice and helpful.

Amazing views. Relaxing stay! A very romantic hotel, though I was surprised by the number of families there; given its location and amenities, I had assumed it was geared towards couples. That isn't a negative comment, though—it was simply a case of my own mistaken perception.

We couldn’t have had a more enjoyable day at this fabulous hotel. The staff responded to our every whim and even anticipated some! And its location right in the center of historic Florence cannot be beat. We will be back again!

The room was very clean. The staff was awesome. Special thanks goes to Francesca that took care of us in the dining room. She was awesome. The room stated that every room had a hairdryer but that was incorrect at least for our room. The room also didn’t have many flat tables to set things down on this includes the bathroom. More tables should be included in the room. The hotel location was near the main tourist attractions which made finding things easier. Overall we would stay there again.

Our stay for our honeymoon was amazing. We loved our room and we were upgraded to a suite because they had it available. All the staff were kind and helpful. They carried our luggage up two flights of stairs to our room, helped make reservations, called taxis for us, etc. The property was beautiful, maintained nicely, and was very quiet. Really have no complaints. To note it is outside of city Centre of Siena so you will need taxis back and forth to the city for meals etc. which can get quite pricey so just plan ahead. Our room could’ve been cleaned a little better in between each day but overall it was still very clean. We would definitely stay there again!!

Absolutely everything was perfect - from checkin to deprture- Gelato and cookies available all day, wonderful breakfast, room was SO Awesome facing the Duomo, assist to schedule a taxi - lift so less stairs - would absolutely recommend !!!