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Civaux Vacation Packages

Even though I only stayed one night, the experience was amazing. Meticulous attention to detail, making my stay a very memorable one. The food is incredible, whether you choose to dine A La Carte or try one of their very well put together Degustacion menus. Great selection of wine and they take great deal of pride in presenting the local Bordeaux region, its wines and local delicacies. Highly recommended.

Absolutely beautiful hotel, lovely surroundings, fabulous restaurant, really helpful staff and the pool was lovely too - can’t fault it in any way.

This is a beautifully elegant hotel. Each room is unique with high quality fittings and products , particularly the quirky but very wearable bathrobes and the Dyson hair dryer. The team are super friendly and nothing is too much trouble

The property advertising is very misleading. Where was the pool? Where was the onsite catering aside from breakfast? The accomodation was okay, if very isolated. No daytime cafes, just a couple of restaurants that only open for lunch, sometimes dinner. The fridge in my room didn’t work, so I couldn’t bring in an improvised meal. Like one other reviewer, I felt like I wanted my money back! So misleading!

The food was first class and rooms were immaculately clean and well stocked with everything we needed. The location was perfect for restaurants and bars and 1/2 mile from our River Cruise embarkation. We couldn’t be more pleased.

The location of the hotel was amazing! The room was a good size, the bathtub was very nice. The main issue I had with the property was that our air conditioner did not work properly. It made for a very uncomfortable night sleep. We did notify the staff, and they tried to help us with it. Even after they fiddled with it, it did not change anything. It was very stuffy and oppressively warm in the room.

Boutique hotel. Great service. Ideal location.

Room wasn't ready at check in, room looked nothing like pics: super low ceiling (that you could touch), mold in bathroom (no fan or window). Couldn't open curtains unless you wanted everyone from pool to see right in. Heard people at pool late into the night and then woken up each night at 6am by the roller bags going by and laundry room next to us. Gym had broken eleptical that if you tried to go on, you'd hit your head on ceiling. Then they closed the gym for a meeting, hotel guests aren't a priority. Tried to change rooms, said I'd be happy to pay for an upgrade. After a couple messages and calls we gave up. Finally talked to a manager who was very nice and said we'd get a night refunded. At checkout they didn't know how to do it, I haven't gotten anything. Stayed in 6 other hotels on this tour trip, all were wonderful. This was so disappointing all around.