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Cerro Veronese Vacation Packages

My wife and I spent 3 days in Venice with our small dog (a corgi). The hotel was beautiful and clean, our room was great. But I want to highlight the staff as the best part of our experience. When we arrived everyone was as so sweet to our dog, and they put food and water bowls as well as a dog bed with a treat in our room waiting for us upon check in. Every single staff member, which they have many was incredibly helpful and extremely welcoming especially to our dog. I originally chose this hotel because I was worried about grass areas in Venice for our dog to go to the bathroom and they have a small grass garden, it is not for dogs. BUT right across the canal a 2 minute walk from the hotel is one of the few small grassy areas in Venice. I cannot express how amazing that staff was in every aspect of our stay. If we come back to Venice dog or no dog we will be staying here.

Beautiful stay. Staff at front desk was not super helpful about how to get a water taxi. No elevator so if bot one first floor it was challenging.

Great room

Great location, friendly staff, one area of improvement is they need security in the garden area to avoid out-standers to enter property and picnic at the side entrance.

Matteo is the BEST!!! All our luggage was lost and we thought we would have to go all the way back to the airport to pick it up, But Matteo talked to the baggage crew at the airport and had our luggage delivered and he put it in our room while we were out.....Can say enough great things about the customer service...it was above and beyond.

The site is well placed, the staff are welcoming, and the breakfast is solid.