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Castelletto Merli Vacation Packages

The breakfast was very good but the on site restaurant for dinner was dreadful and wouldn’t go there again. The hotel itself and the staff were very friendly but didn’t expect a plastic bracelet round my wrist for the length of our stay! Would have preferred glasses in our room rather than very cheap plastic ones and would have liked the teas coffees and bottled water to be replaced each day - not worth the money we paid for a room of that standard

I really enjoyed my stay at this hotel. The staff were exceptionally friendly, professional, and always willing to help with a smile. They are definitely one of the hotel's greatest assets. The hotel is very new and well maintained. I stayed in a suite with a large balcony overlooking both the lake and the surrounding mountains. The was spacious, well equipped, spotlessly clean, and the bed was extremely comfortable. The infinity pool and spa facilities were beautiful and created a very relaxing atmosphere, Although I only stayed for one night, I found myself wishing I had booked a longer stay. If I return to this area in the future, I will definitely stay for at least two nights. Highly recommended!

The breakfast was pretty good and was included in our room rate, but the scrambled eggs were powdered eggs (they were terrible) and if you want fresh cracked eggs you paid 8-12 euros. We stayed in the presidential suite. It was very nice and large room and had a nice view of the Duomo. The outdoor balcony was very large too. Unfortunately, the lobby chairs and sofas need to be updated. They smelled bad and had stains on them. Otherwise, you are about a 10 minute walk from the galleria shopping area. Nice hotel and once they update the lobby furniture, it will be much better.

Everything was good excellent suite Just one point I suggest at check in to clarify that valet is free but since hotel use a third party garage there is a cost of euro 20 x night If you don't clarify people don't know hotel doesn't own a facility garage

The hotel grounds and spa were beautiful However, the room: decor, comfort and usability let’s down the hotel and thus the experience The WiFi in the room was patchy and the tv only had Italian speaking programs and no option for subtitles in a chosen language. This coupled with the poor WiFi meant that on the 3 rainy days of our trip you are limited for things to do sadly

Lovely property. Big rooms and fantastic grounds. Really convenient to the metro and less than 10min to Duomo. Perfect for exploring the city.

The hotel is beautiful, and the staff was absolutely fantastic. They were very helpful and attentive, we had a wonderful stay, and would recommend it to everyone.

Highly recommended