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Carseland Vacation Packages

Very nice accommodations and facility. Room was very nice, beds were comfortable and everything was very clean. Breakfast bar was excellent and nice touch that it's available throughout the day. Would definitely stay again.

This was such a cute place near Lake Louise. It is not in Lake Louise so still need a shuttle to the lake but we just love the charm of this place. Just feels like you are part of the mountains. The bed was comfortable; clean; and atmosphere was so perfect! I highly recommend this place and hope to stay again.

Check in was easy, however our room smelled terrible and the bed and pillows smelled of the previous guests. The pillows overwhelming smell of body odor was so bad we had to put them outside during the night. The quilt smelled and the smell was so intense it would wake us up. We were unable to do anything about because we went to bed late that night. They came and did a room “re-cleaning” but I am at this point doubting it was even cleaned the first day. We literally slept in someone else’s sheets. After the cleaning the second day I attempted to use the yoga mat and it had a huge dirty, crusty brown spot on it. Yes, they replaced when I sent a pic but overall they said they could really not do anything for us because we booked through Expedia. Overall, will not return. The staff was responsive, but offering me a 30% discount for my next stay doesn’t compensate for sleeping in someone else’s filth. We had to have them supply a diffuser to get rid of the smell on the room even after their “re-clean”.

The home was absolutely stunning, the pictures don't do the home justice. Even more beautiful in person. Every one of our wedding guest we’re in awe of not only the home, but also the views of the mountains. Corinne was also fantastic to deal with.

Definitely recommend! My group and I (8 adults) had a wonderful week long stay. We loved the location and the house amenities! The beds were comfortable and there was plenty of space. The kitchen and bathrooms were well stocked and we were able to wash/dry clothes. We hope to visit again!

From the warm cozy ambiance of the entire hotel to the turn down service, the coffee shop with its chocolate croissants and other mouthwatering baked goods, this beautiful property is phenomenal. I cannot wait to return!