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We booked a family room for four for a two‑night stay. The photos online looked great, and the lobby initially gave us hope—it’s huge and impressive at first glance. But once we settled in, it became clear the hotel has seen better days. It feels stuck in the early ’90s, with worn-out furnishings and a generally dingy atmosphere. Breakfast was the biggest issue. While the food and selection was very good, the hotel hosts tour groups, and the dining area was overwhelmed. Imagine trying to eat while hundreds of people zigzag around you, bumping into you, all while the noise is absolutely deafening. Not exactly the morning experience we wanted. The one bright spot was the staff. Every employee we encountered was warm, friendly, and genuinely helpful.

The hotel is perfectly located, beautiful ample room, clean and friendly staff.

This is a very nice hotel! It's well-located, has an excellent breakfast buffet and the staff was very helpful. The room was well appointed and comfortable, with a strong WI-FI signal.

Wow! Amazing staff, rooms, service, cleanliness, location, food, servers! Top rate quality all around. Front desk, servers, check in, chamber maids. Gravina 51,I would highly recommend. Everything about this property is quality!

The rooms were very clean and well decorated. The staff were polite and professional. The air conditioning was very comfortable. I highly recommend this hotel.

Absolutely stunning hotel in every way. Location across from the river and bridge. Extremely well appointed contemporary decor, furniture, light coloured timber floors. So many features that made the hotel a superb space to be in. Huge comfortable bed, great lighting and super cool and quiet airconditioning. Lots of common spaces to sit in. Complementary drinks and snacks. Free mini bar. Lovely terrace bar and pool on the 4th floor. Fabulous views. Only one detractraction for us in a 3rd floor room was the extensive and very intrusive shifting of furniture on the terrace over an extended period around midnight... cleaners? Otherwise one of the best hotels we have stayed in. Very highly recommend .

Excelente ubicacion de la propiedad. Habitaciones muy adecuadas y un Staff muy amable.