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The staff were excellent especially the guys in the restaurant, real people you could talk to and were very attentive. Makes such a difference

Great Nostalgic hotel, beautifully appointed rooms and the location was perfect to visit the city of Edinburgh.

Excellent facilities and location. The nightly rate was extremely high. That is the only complain

I found the experience quite nice. Quirky little place, perfectly located at the bottom of Victoria Street. I highly recommend it !

Great place to stay in central Edinburgh

Such a gorgeous hotel and such lovely staff, would definitely return

The breakfast was the highlight of our stay! Absolutely fantastic! Choices, taste, and presentation were great. As for the property, the lobby is beautiful. The room was fine but the grout in the bathroom needs to be scrubbed. The room was carpeted so, safe to say, there were stains which made it look not so great. The bed and pillows were comfortable. However, one of our throw pillows had a hole and rip on the cover which was also kind of off putting. It was a bit weird having to pay extra for a robe and slippers but at least it wasn’t much. The staff were great and very helpful/accommodating at all hours. All in all, for the location and general aesthetic, we had a good stay.

The room's thermometer unit automatically turns off every two hours. When we pushed the power button it failed to respond. We had to continually call reception to reset and visited the front desk several times to correct the issue. They explained the system is designed for sustainability. We are all for sustainability but in reality the room's air became very uncomfortable during the evening. Really poor for sleeping which was a huge negative. Designing the air system to turn off every two hours defies common sense. What is the point of paying for a nice room when you will to get a decent night's sleep Too bad as otherwise it is a very nice hotel but will not return.