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From the moment we arrived the service was amazing. The attention to detail and accommodation is superb. The price is well worth what you get here. The only learning curve here is learning how to get to certain amenities, like the gym and pool took different elevators. Other than that everything was smooth, we appreciated the housekeepers as well, they are thorough and thoughtful when cleaning the room. A stand out for me was Martha, she knows hospitality and made sure we were taken care of when we had our pool days. If you are like me and need your coffee daily, I like that they provide nespresso pods but the coffee bar on site is amazing, they make a great latte! Would recommend to all my family and friends, and will come back and only stay here.

Bell Hotel is absolutely beautiful, old charm and Spanish style is timeless, feels like you have your own villa. I plan to stay here again

Upon arrival the 2 staff members never greeted us or introduced themselves. They did not let is know about the schedule power outage the next day that was scheduled from 7am-3pm. We were told that we had a kitchenette but it actually was only a small fridge. The pool was absolutely disgusting. It was very cloudy water full of leaves. The tiles around the edge were falling off. There was no ladder to get in and out of pool. The service at the pool was horrible as clearly we were interrupting a show on there phone. They never asked us if we wanted a drink or anything. They did eventually give us our complimentary drink. After we showered we sat down to order food they were not prepared to serve food. We then noticed cockroaches in the bathroom that were coming up from the sink. We notified them and they sprayed raid and left us in the same room with the raid. The curtains around the bed were moldy and the floor was rotting in spots. The maintenance was extremely lacking. The design and concept is there for a very cozy romantic getaway. It is definitely a extremely steep climb up to the bungalows. Also another steep climb to pool area. The ocean view was extremely limited even though we booked ocean view. Queen size bed is a double bed with a very large bite mark in sheet into mattress. Pictures on the internet are definitely not what it is.

Clean Rooms , very Friendly Staff , nice to spend vacation with family , need more kids amenities

Wish there was coffee in the rooms

Love the service they had:)