Search Deals on

Bejucos Vacation Packages

Super nice place to stay at Isla Verde. Owner was super friendly and the place is clean,, a lot of space with included kitchen and wash/drying machine. Would consider again for sure.

Me and my husband enjoy our stay very clean the room smelled so good the staff was amazing and so nice and friendly the only thing I suggest is to put up a shower door because the water spills onto the floor other than that amazing place to stay if you are visiting Puerto Rico will stay again 10/10

Everything is 10 times more expensive compare to any other place I visites

I arrived to find the room infested with cockroaches and I communicated with the owner who would tell me she would be sending over here assistant to show me another room. That room was also found to be inadequate as the walls were had been painted to hide mold, which could be seen coming through the paint. I contacted t h e thethe woman again and told herI would be leaving the hotel and that she should refund me the cost of the hotel. She refuses to refund me the money. She said my standards were to high. That I should have been comfortable sleep with cockroaches. Hotels. Com contacted the woman and told me she refused to refund the money. I have since contacted my card and placed a dispute.

The home itself is absolutely stunning but the road to the villa is not just narrow, it's washed out in many places, we struggled to navigate the potholes even with a jeep and an SUV, I would not drive it at night. There are great amenities like the fridge and bathroom downstairs, the coffee / cocktail bar is fabulous.The kitchen was well-stocked with basic spices and supplies but it was crawling with roaches. Wifi is spotty so be sure to have the guidebook downloaded and screenshots of the phone number to call because the phone number posted throughout the villa is not functioning. Even in August the combination of ACs, fans, and breezes kept the temprature very comfortable. Excellent pool, though very little shallow area, if you're traveling with kids or weaker swimmers.

Villa is beautiful and great location in regard to the pool and beach. It has plenty of room for everyone, clean, comfortable, It is a bit far from San Juan, rainforest, popular beaches. It's a least an hour and traffic could make it longer. Definitely need a car if you stay here. There is a beach on the property. It is a small, secluded beach so you'll need to bring your own umbrellas, food, etc. It is partially shared with a hotel. The hotel side is very clean and maintained, but the villa side is filled with seaweed and a lot of debris near the trees. With no umbrellas, you need to stay under the trees for shade but a lot of debris. Great beach to go to during the day for a quick walk or visit if you can stay on the hotel side. It's not a place to go at night though because there are outside people who gain access from another trail and fish, catch crabs. They hang around the access gate with flashlights because that's where the crabs are. They may not be dangerous, but I wouldn't take a chance. Pool is a very nice but the property staff doesn't clean regularly. We had to clear the pool daily. There was also an incident with the bathroom door getting locked and we couldn't locate anyone from the property. But Alex was great and was very easy to contact and responsive. Nearby there is a beautiful beach Balneario Cerro Gordo which is only about 10 minutes away. Dorado is another close beach for party scene.

The property needs to be updated and better maintained. It is not like any of the other Fairmont properties that we have stayed in. On our first day the power kept flickering on and off. In side of the elevators were severely worn and there was a maintenance person working on one of the elevators. Additionally, we paid an additional fee to upgrade our room to an ocean view. However, the room we received had an issue with the toilet and we suspected that there was a leak in the shower because there was severe damage to the bottom wooden area of the shower and the bathroom door where the corners connected. Additionally, in our last night, there was a private party that reserved the entire lobby, lounge and bar areas that we were unable to access. The party guests were loud, drunk and inconsiderate. We had to show our room key to the staff that were posted in the perimeter of the entrance and lobby areas and needed to fight our way through the crowds of intoxicated party guests to get to the casino and elevators. It was an incredibly awkward and disappointing experience and we were unable to utilize these spaces that are normally allowed for paying hotel guests! Also, the food was terrible at all of the restaurants that we visited with the exception of the Meat Market. However, the customer service of the reservation hosts was not very good. They were rude to customers calling to make reservations and although we had a reservation they made us wait for 30 minutes before seating