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Bayahíbe Vacation Packages

I like this property. I had a problem with the lady renting me the apartment. It was a big property and I tried to get clarification but she was very un accommodating and rude. On day of check out I tried to ask why I was moved last minute as soon as I arrived to the country they changed my reservation and only told me once I arrived to property. The place was very beautiful but I was disappointed with the lady I communicated with. She was unprofessional and did not want to help at all

Is a perfect place for families. There are activities for all ages. For me is without debt the best Caribbean destination.

To Whom It May Concern, I am writing to express my disappointment with my recent stay at Riu Palace Macao in Punta Cana. I booked an Ocean View Junior Suite with Elite Service because I expected a premium vacation experience. Unfortunately, the accommodations and service did not match what was advertised or what I paid for. Upon arrival, I was assigned a Junior Suite with two twin beds instead of the room I reserved. The room also did not provide the clear ocean view that was promised. I paid extra for these upgrades and feel that I did not receive the accommodations I purchased. The television in my room did not work, and I had to contact the front desk twice before someone finally fixed it. Throughout my stay, I found many staff members to be unhelpful and unwilling to resolve concerns promptly. The Elite Service package was especially disappointing and offered little value for the additional cost. My biggest frustration involved the parasailing excursion sold on the resort's beach. We were told photos would cost $60, paid for them, and never received them. When I reported the issue, I was told the hotel was not responsible for vendors operating on its property. That response was unacceptable and left me feeling that guests are not adequately protected. I do appreciate that the resort handled occasional power outages quickly. I also enjoyed the food, nightly entertainment, Wellness Spa, and the Club, which were excellent.

Best experience I ever have

I am a Prestige Club member but used Expedia to book because I had credits. They would not let me utilize most of my benefits because of it and we had to move rooms because the TV wouldn't work and woke up to a huge roach in the room. Everything they asked me as a member that I wanted for my birthday trip was never given: no snacks, no fav drinks, no birthday gift or dessert like usual. I asked for a bottom-floor room since there are only stairs and got booked on the top floor. It was not a very good experience at all. I won't go back to this resort even though it was my 3rd visit.