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Great stay! Comfy beds and clean room. Nice amenities, there was even a clothes steamer in the closet! Staff were amazing and very helpful. Thanks for a great stay!

I had a wonderful stay at Eurostars Universal Lisboa. The location is excellent—close to the waterfront, restaurants, shopping, public transportation, and many of Lisbon’s main attractions, making it a perfect base for exploring the city. The staff were outstanding throughout my stay. Everyone was professional, welcoming, and always willing to help with recommendations or any requests, making me feel genuinely valued as a guest. The hotel amenities were also fantastic. The rooms were modern, clean, and comfortable, and the facilities were well maintained. The rooftop pool and bar offered beautiful views, and the breakfast had a great selection of fresh, high-quality options. Overall, Eurostars Universal Lisboa exceeded my expectations. With its prime location, exceptional staff, and excellent amenities, I would highly recommend it to anyone visiting Lisbon and would happily stay here again.

We had an excellent stay in Lisbon and would absolutely recommend this hotel. The location was unbeatable—close to all the major attractions, restaurants, and public transportation, making it the perfect base for exploring the city. The staff were exceptional throughout our stay. Everyone was warm, welcoming, and always willing to help, which made the experience even more enjoyable. The hotel itself was comfortable, well-maintained, and exceeded our expectations. The only minor drawback was the hotel restaurant. While the food was decent, it didn’t quite live up to the rest of the experience. We also attended the Fado night, which unfortunately felt a bit underwhelming and lacked the authentic atmosphere we were hoping for. That said, this was a very small part of an otherwise fantastic stay. Everything else was outstanding, and we would happily return. Overall, a well-deserved 5/5!

Lovely boutique hotel. Limited number of rooms. Beautiful and comfortable room. Tile everywhere. Romantic and peaceful. The lady who ran the hotel was so nice. If you want peaceful quiet comfort away from the noisy, trendy areas yet near architectural wonders and history, then this is the place.

The breakfast was different but good and also free.The staff was patient with our many questions about getting around and there were plenty of restaurants in our immediate area.Also transportation was near we were on a train a subway and busses also we took a taxi here and there