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Arsie Plateau Vacation Packages

The room is nice and clean that's as far as it goes for me. Over heard the guys at valet discussing which guests are cheap and who are acting like they have it and don't because of not receiving a tip; this is not an all inclusive hotel tipping should be by discretion everything in the hotel is at a cost even to have the refrigerator empty is at a cost if you dont want them.to stock it. Room service came asked if we wanted our room cleaned i asked for them to come back in 30 minutes because we were heading out we came back around 1am the room wasn't clean..called guest services they said they would send someone to change the bed and bring new sheets waited for 45 minutes no one came called back then I was told they can't change the bedding in the room the only can drop off the sheets and we do it ourselves; there is a daily resort cleaning fee they is required at the time of stay and my room wasn't cleaned through out my entire stay. I would never stay at another virgin property ever or recommend it.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

I really enjoyed myself and gave me a home like environment and feeling they were very clean. Staff was willing to work with me when I had an issue with the people upstairs. Their water were leaking in my room. They took care of it right away that it expeditiously, they didn’t have me wait no time I really enjoyed the service and the amenities and the place. Thank you so much and I will be returning and trying to get a timeshare, this is brought to you through via voice text on Miss Collins, Apple iPhone.

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Location is the best feature

Great experience!

I felt like the walk from the front entrance was quite the distance and you could only catch ride shares from the front entrance. Discovered this the hard way. This particular room had to be close to the pool and club area as you could hear the music late at night.