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Arcis-sur-Aube Vacation Packages

Very nice place and nearby the attractions will definitely come back again

Great location and cozy hotel with everything a person needs.

Helpful friendly staff, great location, charming garden patio. A perfect place to stay.

A very nice and cozy hotel with a simple and delicious breakfast. Nice people. I have been there 4 times. To me that says it all

The location is perfect and the staff was kind and helpful. Also, I recommend getting the breakfast because it was fresh and delicious. I went off reviews and I am very glad I did.

1 Star This was the worst hotel experience of my trip to France where I stayed in 6 different hotels. I booked and prepaid for two nights, including the night I was flying from the United States. After traveling overnight across the Atlantic, I arrived at the hotel only to be told they didn't have a room available for me. Despite having a confirmed reservation, I was left scrambling to find somewhere else to stay after an exhausting international flight. To make matters worse, the hotel refused to refund the night I couldn't use. Their explanation was that I should have notified them in advance that I was traveling from the United States. That's an unreasonable expectation. If a guest has a confirmed, prepaid reservation, the hotel should honor it or, at the very least, provide a refund if they fail to do so. The check-in process was also unnecessarily cumbersome, requiring guests to enter information through a website instead of simply checking in at the desk. The only positive thing I can say is that the air conditioning worked well. If you value a hotel that honors confirmed reservations and stands behind its customers, I would recommend looking elsewhere.