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It was a budget hotel and you get what you pay for. It was ok

Wonderful room with spectacular views of the Matterhorn. Spacious room with a comfy couch and large balcony with lounge chairs. Overlooking the main shopping and dining street reasonably close to the station. Some noise in the evenings but we had to keep the doors and window open due to the warm nights. Good breakfast buffet each morning. Only negative was the elevator was out of service while we were there and our room was on the 3rd floor. Still 10/10.

Excellent 5 star property and service.

Great little apartment with everything we needed. 10 minute walk from the train station and 10 minutes to walk to the lake. It had a small kitchen with a fridge and hob. Free tea and coffee was also provided.

We really enjoyed our stay here. The location was ony 5 minute walk from the train station. The apartment was very clean and nicely remodeled. Everything we needed for our stay was in place including a complimentary bottle of wine from our hosts. If we ever return to Zermatt we will definitely stay there again.

We stayed at Jiva Hill for just one night, but by the time we checked out, we were already talking about coming back. Everything about our stay was flawless. We were incredibly lucky with beautiful weather, which meant we could really appreciate the wonderful setting, the views and the golf course. It feels peaceful and removed from the city, yet the location is remarkably convenient, around 15 minutes from Geneva Airport and approximately 30 minutes from central Geneva. What impressed us most, though, was that the five-star experience goes far beyond the facilities. The hotel is five star, the service is five star, and the food is five star. Every member of staff we encountered was genuinely friendly, helpful and welcoming, and nothing ever felt like too much trouble. We also thoroughly enjoyed the food. Dinner was excellent, and breakfast was particularly impressive, with such a wide choice that there really was something for everyone. The combination of the beautiful surroundings, excellent facilities, wonderful food and genuinely warm service made this a very special stay. We were only here for one night, and somehow we are leaving feeling as though it wasn’t nearly long enough. We would very happily return, and hopefully next time for a little longer. Thank you to the whole Jiva Hill team for such a memorable stay.