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Appalachian Plateau Vacation Packages

Terrible place. When arrived at the property receptionist tried to charge more money after booking the room online. Place is under construction and messy

Disgusting room. Checked out

I want to start by saying the staff was wonderful and helpful! We stayed here 2 years ago & had a great experience so we decided to stay again. Within an hour of being in our room, we saw a roach. We killed it and decided it was probably just a fluke and didn’t want to say anything to staff. The next morning, I noticed something fall from the ceiling out of the corner of my eye and thought “please don’t let that be what I think it is.” I looked and sure enough a roach had dropped INTO my bag! I hate complaining, but I knew we couldn’t spend another three days dodging roaches and risk bringing any home with us. I went to the front desk and explained and asked if they would spray the room while we were gone and staff was very accommodating and they offered us another room instead which was great. We moved our stuff and we had no other issues with roaches in our new room. Another thing I noticed was that the rooms are non smoking which is cool, but on either side of us, people were smoking right outside the door and you couldn’t smell anything but cigarette smoke even in your own room. I’m not sure if one guest lives there as they had camping chairs outside their door and anytime we would come or go from our room he would be in his chair smoking a cigarette. All hours of the day. All we could smell was cigarette smoke our whole time time. They also completely ran out of parking one night and we had to park at the Arby’s next door and climb down a ledge to get to the hotel.

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