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Albany Vacation Packages

Rooms, i.e. carpet, walls, furniture: clean. Quality of rooms: extremely dated, old, visibly underwent multiple repairs, paint, polish. REALLY BAD PART: 1. SAYS "CONTINENTAL BREAKFAST INCLUDED". ALL THEY GIVE ARE FEW OPTIONS LIKE NATURE VALLEY BARS, SOME MINI MUFFIN PACKETS, DOUGHNUTS 3 CHEAP TYPES PACKAGED INDIVIDUALLY. ON WEEKENDS THEY GIVE 1 UPGRADE: A KELLOGGS PROTEIN BAR. NO FRUITS. NOTHING ABSOLUTELY WHICH IS NOT SWEET. IF YOU HAVE DIABETES - YOU CAN'T HAVE ANYTHING, ABSOLUTELY NOTHING. COFFEE AND TEA - A BIT DILUTED. 2. SUSPENDED CEILING - OLD AND VISIBLY TAINTED WITH GRIME, DUST, AGE. 3. STAINED BLOOD SPOTS FOUNDS ON SHEETS JUST UNDER HEADBOARD! 4. MY PERSONAL BIGGEST PEEVE POINT: BATHROOM HAS ZERO HOOKS, BARS, ETC. ITS ABSURD SINCE YOU CAN'T HANG ANY CLOTHES, ETC.

The room was clean and comfortable but there was a window ac unit and no shade on the window. Closing the curtains for privacy meant blocking the ac. The room also lacked a full length mirror and had limited bathroom vanity space. I did like the laminate floors, the room was a nice size and the bed was comfy

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.

It's very nice experience to stay there

This is an excellent place to stay. Bed was super comfortable and it was peaceful and quiet

Everything with the room itself was great. It was clean and in a great location. My issue with this reservation was the amenities. They are not inlcluded. So even though the listing says they have pools and hot tubs, don't expect to be able to use them unless you pay more when you get there. This should be made clear to anyone that books at this resort.

Very nice, clean rooms. They had a nice variety for breakfast and excellent coffee in the room.