Best Western Plus Moat House Reading

4.5 star property

Choose dates to view prices

Room options

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

Family Room

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room

  • Sleeps 2

Executive Room, Walk In Shower

  • Sleeps 2

1 Double Bed, Non-Smoking, Standard Room, Sofabed

  • Sleeps 3

Junior King Suite

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 221 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower)

Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower) | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Non Smoking (Walk-in Shower)

  • 221 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • 221 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower) | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2

View all photos for Executive Twin Room

Combined shower/tub, free toiletries, hair dryer

Executive Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2

View all photos for Double Room With Bath Tub - Disability Access/Non-Smoking

Minibar, in-room safe, desk, laptop workspace

Double Room With Bath Tub - Disability Access/Non-Smoking

  • Sleeps 2

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

  • Sleeps 2

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About this property

Best Western Plus Moat House Reading

4.5-star Wokingham hotel with bar/lounge
A 24-hour fitness center, a bar/lounge, and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Moat House Reading offers 129 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wokingham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 4.5-star property offers access to a business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This luxury hotel also offers a 24-hour fitness center, a terrace, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Moat House Reading has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Whisky Charlie - Onsite wine bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Whisky Charlie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between August 26 and August 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1

Best Western Plus Moat House Reading Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 407 reviews
Rating 8 - Good. 156 out of 407 reviews
Rating 6 - Okay. 74 out of 407 reviews
Rating 4 - Poor. 45 out of 407 reviews
Rating 2 - Terrible. 35 out of 407 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Stayed 5 nights in Aug 2024

8/10 Good

Daniela

Liked: Staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Malcolm

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Moat house

The aircon was broken and the outside area resembled a scrap yard. Not sure if the place was being referbished but did not see any skips.
Stayed 1 night in Jul 2024

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort

Disapointing

Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too.
Stayed 1 night in Oct 2024

6/10 Okay

Alicia

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely dated property and style of management.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

6/10 Okay

Russell

Liked: Staff & service
Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.
Stayed 1 night in Oct 2024

8/10 Good

Alison

Traveled with partner
Liked: Amenities
Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.
Stayed 1 night in Oct 2024

8/10 Good

RICHARD

Liked: Cleanliness, property conditions & facilities
Very good value.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Warren

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes.
Stayed 1 night in Oct 2024

2/10 Terrible

thomas

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jason

Business traveler
Disliked: Staff & service

Incorrect room issued

We were.checked into the wrong room. Reception were rude
Stayed 1 night in Oct 2024

10/10 Excellent

ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice setting and area
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Long way to go Hotel!

Flooded car park but nothing new for this hotel even when it was the Hilton.. Many years of this. New reception area, clean and inviting but after leaving there the best way of describing the hotel is run-down and shoddy, which needs lots of work carried out quickly in the stairways (distinct smell of damp), hallways and rooms. The room we had looked like there had been a flood in the bathroom with the bath panel curling up, the door splitting and peeling, the shower is about 20 years old, random brackets left on the wall which I guess were old towel rails but who knows? The room felt old and well used (mind you this hotel was used as an immigration refugee hotel until recently!) Getting a taxi from the hotel and back was a nightmare because firms did not know it had open its doors to the public again instead of temporary housing for other people! When taxi were sourced, the reputation of the hotel was lower than a snakes belly because of the people that were there! Not a good start in anyway for the hotel and if they don't announcing they are open as a normal hotel again with paying customers this will not be open for long. A lot of work to be done with the local companies i.e. taxi companied etc and loads of work internally urgently required to make it a place you want to stay at or even recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

Nicolle

Disliked: Amenities
Our room was an executive room so we expected it to be nice! We were above a pub, which played loud banging music until gone midnight, I’ve been in quieter nightclubs! The worse part was they started the music again at 6.30am!! No one wants to be woken up to people blaring out sweet Caroline at 6.30 on a Sunday morning! Totally disrespectful
Stayed 1 night in Sep 2024

2/10 Terrible

Martin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People smoking outside windows until 1am, car park flooded to get to my vehicle on leaving. Someone took a number 2 in the hallway of hotel outside rooms and this was left there for considerable time. Guessing this hotel is being used to house immigrants/probation adults.
Stayed 2 nights in Sep 2024

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Lift did not work, BBC channels did not work on TV, room smelt musty.
Stayed 1 night in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jeremy

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Shower didn’t work Air con didn’t work Restaurant/bar staff poor No tea/coffee facilities in room Curtains don’t cover the windows therefore as a woman alone made me feel uncomfortable when moving around roommates
Stayed 1 night in Sep 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024