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The apt was clean and nice. Check in was a hassle. Had trouble getting the access code to get our keys. Took 45 min of back and forth standing in the parking garage. Also had to go down a flight of stairs with all our luggage to get to the elevator. Ice maker not working in apt. Positives. Good location, clean and nice apt with gym and a pool.

Excellent staff. Everyone was extremely nice and friendly.

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It's our third time staying, & the staff remains exemplary. They are the standout and the reason that we will always stay at the o henry. It was wonderful seeing Sherone again. Hannah, Lakiya,& other front desk goddesses are delightful. The tea & jazz staff are fantastic. Kate & Courtney improved our mornings dramatically, & Ashleigh was lovely for our dinner. Tyler and the other porters are fantastic at their jobs, though it hurt my heart to see them dressed like it was 50 degrees out amidst the brutal heat & humidity. It would be lovely if they could lose the sweater vest and long sleeves and have more suitable summer attire. The only downside was I had to use my cell as a Hotspot to access wifi for my tablet, my dad's laptop, and our Amazon fire.