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West Hartford Vacation Packages

The property was clean, this coffee in the reception area in the morning. During the daytime staff was always present and in the evening time check-in was normal and staff was present. The staff was considerate based on the amount of baggage, they considered the Haul. I have no complaints and delivery for DoorDash was convenient as well.

I had issues with food and room charges when I went to the front desk they said they were not part of the restaurant so I would have to discuss the issue with them. Which I did the restaurant staff were excellent and did resolve the issue. However when I checked out the front desk said there were not additional charges and they would email the receipt. I never received the receipt I attempted on numerous times to contact the hotel since they did however charge my credit card $300 plus!! The hotel never responded to ANY of my requests for my final invoice so why did they charge my card, and why did they charged my card when I was told I had no charges due!!! Extremely disappointed this was my 2nd stay I will never stay with them again I am appalled with management! On my first stay I had one robe in my room on check in- I notified the front desk they said I would not be charged however they did charge my card $ 80.00 two months later and they never resolved that issue either! After numerous emails!!!!

It was goid

Often La Quinta's are old, well worn properties and the photos showed something much nicer. While they have renovated the rooms with new beds, tvs, carpet, everything else is still over used. The focus appears to continue to shave cost at every turn. Lamp switches have to be jiggled to work. Technically it works so don't fix. No hooks to hang towels or only putting a teeny tiny shelf in the shower, because technically it is only for their soap, save more money. At breakfast, only put out 6 eggs and sausage patties at a time to keep waste to a minimum. It isn't bad per se, and the staff were very nice and helpful, but for the price, it isn't quite up to par. Oh, and the foundation is sinking so the doors are all crooked. I'd stay here again if I didn't have other options but it wouldn't be my first choice.

Very clean nice pool very nice good breakfast