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Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property

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Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3 outdoor pools, sun loungers
View from room
Exterior
6 restaurants, lunch, dinner served; Hawaiian cuisine
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping
$254
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738
  • Place, Dolphin Quest
    ‪5 min walk‬
  • Place, Anaehoomalu Beach
    ‪7 min walk‬
  • Place, Kings Shops
    ‪15 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Resort View

1 bedroom, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Resort View

8.0 out of 10
Very good
(4 reviews)
  • 438 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 438 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View (2 Doubles)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Resort View (2 Doubles)

8.8 out of 10
Excellent
(6 reviews)
  • 590 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

8.0 out of 10
Very good
(2 reviews)
  • 590 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (2 Doubles)

Suite, 1 Bedroom, Ocean View (2 Doubles) | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console

Suite, 1 Bedroom, Ocean View (2 Doubles)

  • 590 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

40-inch flat-screen TV with cable channels, TV, video-game console

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 711 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

8.0 out of 10
Very good
(1 review)
  • 711 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Plus, 1 King)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

10.0 out of 10
Exceptional
(1 review)
  • 711 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

View from room

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

  • 592 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

View from room

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

  • 438 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

View from room

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

  • 711 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

View from room

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

  • 711 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • 438 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

  • 711 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

View from room

Luxury Suite, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

  • 871 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for 3 Bedroom Ph Partial Ocean view Suite hearing accessible 3x3 Shower

View from room

3 Bedroom Ph Partial Ocean view Suite hearing accessible 3x3 Shower

  • 1313 sq ft
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

View from room

Luxury Suite, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

  • 872 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Luxury Suite, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

40-inch flat-screen TV with cable channels, TV, video-game console

Luxury Suite, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

  • 872 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Suite, 2 Bedrooms, Resort View | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console

Suite, 2 Bedrooms, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 872 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 2 Bedrooms, Ocean View

  • 1025 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms, Resort View (Suite)

1 bedroom, in-room safe, individually decorated, individually furnished

Luxury Suite, 2 Bedrooms, Resort View (Suite)

  • 872 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View (Suite)

1 bedroom, in-room safe, individually decorated, individually furnished

Luxury Suite, 2 Bedrooms, Partial Ocean View (Suite)

10.0 out of 10
Exceptional
(1 review)
  • 872 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms, Ocean View (Suite)

1 bedroom, in-room safe, individually decorated, individually furnished

Luxury Suite, 2 Bedrooms, Ocean View (Suite)

  • 872 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 3 Bedrooms, Partial Ocean View (Suite)

View from room

Luxury Suite, 3 Bedrooms, Partial Ocean View (Suite)

  • 1315 sq ft
  • 3 bedrooms
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, 3 Bedrooms, Ocean View (Suite)

40-inch flat-screen TV with cable channels, TV, video-game console

Luxury Suite, 3 Bedrooms, Ocean View (Suite)

  • 1315 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Oceanfront View)

View from room

Room, 2 Double Beds (Oceanfront View)

7.8 out of 10
Good
(13 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

View from room

Room, 2 Double Beds, Partial Ocean View

  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

View from room

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View

View from room

Room, 2 Double Beds, Resort View

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Resort View (Bathtub)

View from room

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(18 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Resort View

40-inch flat-screen TV with cable channels, TV, video-game console

Standard Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(6 reviews)
  • 1055 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

40-inch flat-screen TV with cable channels, TV, video-game console

Standard Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 1055 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

40-inch flat-screen TV with cable channels, TV, video-game console

Room, 1 King Bed with Sofa bed, Oceanfront

7.0 out of 10
Good
(17 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

40-inch flat-screen TV with cable channels, TV, video-game console

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.4 out of 10
Good
(26 reviews)
  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Resort View

View from room

Room, 1 King Bed with Sofa bed, Resort View

7.4 out of 10
Good
(75 reviews)
  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

View from room

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed, Ocean View

7.8 out of 10
Good
(98 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds with Sofa Bed, Ocean View

View from room

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

  • 1055 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area) | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

  • 3180 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 1025 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 Bedroom, Ocean View

  • 689 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Ocean View

View from room

Deluxe Suite, 2 Bedrooms, Ocean View

  • 871 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Partial Ocean View

40-inch flat-screen TV with cable channels, TV, video-game console

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 872 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Partial Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • 512 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4-star Waikoloa resort with private balconies
Along with 6 restaurants, this resort has 3 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kohala Spa has couples treatment room(s). The spa is open daily.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village features a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining is available at one of the resort's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Waikoloa resort also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Hilton Grand Vacations Club Ocean Tower Waikoloa Village has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Kamuela Provision Co. - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Lagoon Grill - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Kona Tap Room - This gastropub serves light fare only. Open daily.
Legends of Hawaii Luau - This theme restaurant specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Nui Italian - This theme restaurant serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 48 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Legends of Hawaii Luau
  • Nui Italian

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Racquetball/squash
  • Shopping
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1988
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
  • Self parking fee: USD 48 per day (in/out privileges)
  • Secured valet parking fee: USD 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort

Reviews

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 422 out of 1036 reviews
Rating 8 - Good. 229 out of 1036 reviews
Rating 6 - Okay. 157 out of 1036 reviews
Rating 4 - Poor. 124 out of 1036 reviews
Rating 2 - Terrible. 104 out of 1036 reviews

Reviews

10/10 Excellent

Margaret

Traveled with partner
Liked: Staff & service
Staff very helpful. Beautiful location. Grounds and buildings need a little more attention
Stayed 2 nights in Jul 2025

2/10 Terrible

Jena

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Hilton Waikoloa was really disappointing. The staff was unfriendly, unhelpful, and at times made us feel like we weren’t welcome. It honestly felt like we were being treated differently, and it left a bad impression. The tram system was a joke — only one out of three was working, and we waited forever just to get around the property. Otherwise, be prepared to walk 15-20 minutes just to get from one area to another. Everything on property is severely overpriced — nearly double what’s quoted on sites like Expedia once you’re there. When we asked questions or tried to get help from the staff, we were brushed off and told the resort was completely sold out, as if that excused the poor service. We expected more from a resort at this price point. Would not recommend and won’t be returning.
Stayed 5 nights in Jul 2025

2/10 Terrible

Jennifer

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience at Hilton Waikoloa was really disappointing. The staff was unfriendly, unhelpful, and at times made us feel like we weren’t welcome. It honestly felt like we were being treated differently, and it left a bad impression. The tram system was a joke — only one out of three was working, and we waited forever just to get around the property. Otherwise, be prepared to walk 15-20 minutes just to get from one area to another. Everything on property is severely overpriced — nearly double what’s quoted on sites like Expedia once you’re there. When we asked questions or tried to get help from the staff, we were brushed off and told the resort was completely sold out, as if that excused the poor service. We expected more from a resort at this price point. Would not recommend and won’t be returning.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it !
Stayed 2 nights in Jul 2025

4/10 Poor

Kulamanu

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Water in shower was cold during the entire stay. We reported it multiple times and was never fixed. We were never offered any alternatives or updates on whether it was able to be fixed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kaila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriel, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing place!!! I was a little nervous about the comments regarding long walk to your room but after arrival the view on the small walk is mind blowing. I saw so much wildlife and was so lucky to get a ground floor unit that opened up to the golf course and ocean. Just an outstanding room and outstanding property. Will definitely stay again. The place is so big it’s never crowed. Each morning during my ocean walk I could go 10 minutes and not see another guest.
Stayed 8 nights in Jul 2025

8/10 Good

Lisa

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
This is a beautiful property and lots to do for all ages. Ocean tower rooms are beautifully remodeled. Sadly, they won’t give you room keys on check in until you talk to a timeshare salesperson. I find it incredibly rude to hold keys hostage when I’ve already paid for the room. The last thing I want to do on arrival is be hit up for timeshare purchase presentation. Maybe they went to capitalize on you being tired from travel? Other than that service is great, grounds are exceptional, on site food is good to excellent. Staff is very helpful and accommodating. Please reconsider the key hold situation. That ruins an otherwise great place!!
Sunset from Buddah point at Hilton Waikōloa Village.
Stayed 7 nights in Jul 2025

10/10 Excellent

Laurel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

This place was amazing! We loved everything about it. There was so much to do and see. It was so beautiful and felt so peaceful. I can’t recommend it enough!
Stayed 2 nights in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff to be very nice and helpful, especially Kimara, who greeted me multiple times. She was awesome and always made me feel very welcome and glad I made the choice to stay here! This is a large Hilton complex with the Ocean Tower being a long way from the main lobby. Once you get your bearings it turns out to be about a 12 minute walk between the two. There is a tram to take you around, but if your luck is like mine, just as you walk up to the loading platform the tram is just taking off. This is the first time I got to stay in one of the rooms that has been converted to a time share. Even though I didn’t use most of them having a microwave, washer/dryer, dishwasher, and refrigerator/freezer can be handy. But there are some features that seem totally senseless to me. Like having a toilet that has a lid that opens and water sprays automatically with light or motion in the bathroom, regardless if you have any intention of using it. Or a bathroom without an exhaust fan that has a shower with a large glass door that opens outwards so all the water on the door falls onto the floor.
Stayed 9 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
My address was incorrect on my email bill. Do I need to correct that? and how did that happen?
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is to expensive. With paying so much for the rooms, and resort fee parking should be free.
Stayed 6 nights in Jun 2025

8/10 Good

Allyson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I only have Two complaints.. first being the tram was broke down and for the first day or so no one had a clue on where to get the shuttle, which wasn’t a big deal except for a knee injury had prohibited excessive walking… and my second complaint was the price of the food!?! I didn’t expect to pay $72 for a large pizza, or $52 for a burger, I was warned food was expensive just didn’t expect that much. Other than those two things the resort was beautiful, lots of flowers and tons of water activities. Room was clean and property appears to be well maintained.
Stayed 4 nights in Jul 2025

8/10 Good

winnie, Vallejo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
loved the property, the pools, the turtles, the lush landscaping. everything was lovely. housekeeping on my was not as prompt. i wasn't sure the frequency of which the rooms were cleaned, i checked in on June 20th, had to contact housekeeping July 2nd after other people i was traveling with said their rooms were cleaned daily. once contacted, it was cleaned that day and everyday following. Other than that, stay was amazing!
Stayed 4 nights in Jun 2025

8/10 Good

Russell Wayne, Seattle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are staying in the Ocean Tower, be sure to ask for a ‘renovated’ room. Our first night was a nightmare. When I got a text asking how our stay was going, I replied “This room sucks! The bed is ‘killing’ us!” Cheri found us a renovated room and saved our vacation!
First room!
Second room!
Stayed 3 nights in Jul 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room was dated, tv didn’t work, i think the remote batteries were dead. The clothes line in shower was broken. Not enough hooks to hang items to dry. Room is only cleaned every 4 days and it wasn’t explained we needed to request extra cleaning at check in. Even when we called housekeeping we were told they couldn’t clean our room. We had to ask for extra towells, then the just dropped a bag of towels inside the door. Tram was not working and once they got one working it was super slow, noisy and the air con wasn’t working. Still a beautiful property, but for the price it didn’t feel like a property up to Hiltons standards. If changes aren’t made soon. It will feel run down within the year. Disappointed in the condition of the hotel, faded signage and artwork signs, empty flower pots. Didn’t feel like it was worth the money spent.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Missing clothes

Decent place but took 30 minutes minimum to get from car to room every single time. We left over 1000 dollars in clothes hanging in the closet on accident and they “did not find anything in room” so that was extremely disappointing. Great place if u don’t want to leave your entire vacation but if u do don’t forget anything cuz it’s hour round trip to room and back.
Stayed 7 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Are room was perfect!
Stayed 5 nights in Jul 2025

4/10 Poor

Daniel Elbert

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The best way to describe this place is inconvenient. Food is hard to find and significantly overpriced. Tram worked less than half of the trip so be prepared to walk a lot. Pictures posted online are much better than what we saw on property. I have no desire to ever return.
Stayed 3 nights in Jul 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was big and old run down ended up with a water leak in the ceiling which was ever addressed even after contacting the front desk. The tram was broken most of the time so the half mile walk to the front and back with all the luggage was great wouldn't let my worst enemy stay here
Stayed 7 nights in Jun 2025

10/10 Excellent

Francisco Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location.
Stayed 7 nights in Jun 2025

6/10 Okay

Pawan

Traveled with family
Disliked: Cleanliness
Staff was professional location was good but room was small and i found cockroach - three days in a row
Stayed 4 nights in Jul 2025

2/10 Terrible

Sudevika

Disliked: Staff & service, property conditions & facilities
Highly recommend not staying here. The entire stay was a nightmare. No service. Extremely far walk. It's basically two hotels competing for services, and Ocean Tower is in second place. The staff were as friendly as possible given the circumstances.
Stayed 1 night in Jun 2025

10/10 Excellent

Blossom

Stayed 2 nights in Jun 2025