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Good location

Great location, lovely spacious rooms. But no access to reception staff at weekends .

The room clean and a good size. The ementities were great. Staff helpful and friendly. Room maintained a good temperature the whole time Good selection for breakfast in the coffee shop, it was included in our room fee . The room was quiet. Close to good restaurants and walk to the city area and the suspension bridge and local sights.

We had a false fire alarm in the middle of the night! We got the Junior Suite with free access to the spa, but the reception staff told us we had to pay for it. She was not well informed. It was not until another staff member told us the next day that we did have free access to the spa. The hotel compensated us for the false fire alarm by telling us at check-out that no charges would be taken for the items in the bar. There was no point, as we didn't take anything and we were only told at check-out. They could have told us before check-out if they really intended to compensate us.

All good.

Clean and comfortable

Great central location! Wonderful breakfast!

Very nice hotel with garden like setting and terrace. Comfortable spacious room near the beautiful City Park and Heroes Square. Great breakfast buffet. We had several dinners too. Food is excellent!