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The Waves Tulum

4.0 star property

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Exercise/lap pool
View from property
Outdoor dining
Signature Studio Private Plunge Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Stovetop, toaster, blender, cookware/dishes/utensils

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly

Explore the area

View in a map
Avenida KukulkanRegion 1, Mz. 32, Lt. 1, Tulum, ROO, 77760
  • Place, Tulum National Park
    ‪5 min drive‬
  • Place, Tulum Mayan Ruins
    ‪9 min drive‬
  • Place, Playa Paraiso
    ‪9 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪55 min drive‬

Room options

View all photos for Deluxe Penthouse Studio Rooftop Pool

Deluxe Penthouse Studio Rooftop Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Penthouse Studio Rooftop Pool

9.6 out of 10
Exceptional
(8 reviews)
  • 872 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Studio With Large Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Studio With Large Balcony

7.8 out of 10
Good
(6 reviews)
  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Studio With Private Plunge Pool

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Studio With Private Plunge Pool

9.8 out of 10
Exceptional
(12 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe One Bedroom Apartment Private plunge Pool

42-inch Smart TV with digital channels, TV, streaming services

Deluxe One Bedroom Apartment Private plunge Pool

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Penthouse Apartment With Rooftop Pool

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Penthouse Apartment With Rooftop Pool

8.6 out of 10
Excellent
(4 reviews)
  • 1302 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Large Penthouse Apartment Rooftop Pool

Deluxe Large Penthouse Apartment Rooftop Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Large Penthouse Apartment Rooftop Pool

10.0 out of 10
Exceptional
(1 review)
  • 1539 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Signature Studio Private Plunge Pool

Signature Studio Private Plunge Pool | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Signature Studio Private Plunge Pool

8.0 out of 10
Very good
(14 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Studio With Balcony

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Signature Studio With Balcony

9.4 out of 10
Exceptional
(19 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Waves Tulum

4-star hotel in Zama
4 outdoor pools, a full-service spa, and a fitness center are available at this hotel. Other amenities include a sauna, massage/treatment rooms, and a children's pool. Change of towels is available on request.
The Waves Tulum offers 98 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. 42-inch Smart televisions come with digital channels. Bathrooms include showers.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include printers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
The Waves Tulum features a full-service spa, 4 outdoor swimming pools, and 2 hot tubs along with a sauna and a fitness center. This Tulum hotel also offers a children's pool, spa services, and tour/ticket assistance. A total renovation of this property was completed in October 2022.

The Waves Tulum has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 7 for children

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of food locally-sourced
  • Built in 2021
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Blender
  • Chef service
  • Cookware, dishware, and utensils
  • Limited room service
  • Restaurant dining guides
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Printer
  • Reusable coffee/tea filters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 17 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Waves Tulum Tulum
The Waves Tulum Aparthotel
The Waves Tulum Aparthotel Tulum