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Aparthotel

NAJ TULUM

4.5 star property
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Exterior
Deluxe Room | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters
Full-size fridge, stovetop, espresso maker, toaster
BBQ/picnic area
Deluxe Suite | Living area | 53-inch Smart TV with digital channels, TV, computer monitors

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Housekeeping
  • Outdoor Space
  • 24/7 front desk
  • Parking included
$85
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, QROO, 77760
  • Tulum Beach
    ‪8 min drive‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Luxury Penthouse

Luxury Penthouse | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Luxury Penthouse

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Apartment

Family Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Family Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Balcony view

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

NAJ TULUM

4.5-star aparthotel in Zama
An outdoor pool, a rooftop terrace, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Each apartment has 2 bedrooms and offers free WiFi and a Select Comfort bed. A kitchen with a refrigerator and a stovetop is available, and added amenities include a Smart TV with digital channels and a dining area.
NAJ TULUM offers 14 air-conditioned accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 53-inch Smart televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

NAJ TULUM features an outdoor pool, a rooftop terrace, and a garden. Wireless Internet access is complimentary. This luxury aparthotel also offers a picnic area, concierge services, and laundry facilities. Complimentary self parking is available on site.

NAJ TULUM is a smoke-free property.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Mixer
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Champagne service

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch smart TV with digital channels

Outdoor areas

  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer monitor
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk

Location highlights

  • Near the ocean

Things to do

  • Bicycle rentals
  • Scooter/moped rentals
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 14 units
  • Bicycle rentals
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NAJ TULUM Tulum
NAJ TULUM Aparthotel
NAJ TULUM Aparthotel Tulum

NAJ TULUM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 76 reviews
Rating 8 - Good. 14 out of 76 reviews
Rating 6 - Okay. 2 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

9.6/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chrystal Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, linens were great, bed was super comfortable. Access to variety store across street. Neighborhood is up and coming with a lot of new places, walking distance to great restaurants less about 15-20 min. Fairly quiet, except motor vehicle noise can be heard throughout night. We wanted of May so start of the off season. Would good back again!
Stayed 4 nights in May 2025

10/10 Excellent

Daniel S

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Apr 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Naj. Braulio was very helpful with suggestions on restaurants and different places to visit. We had a beautiful and restful stay.
Stayed 7 nights in Mar 2025

4/10 Poor

ERIC

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The sound from the cars on the street was too much and could not fall asleep. The banister on the stairs was broken and almost fell on us. The last thing is access to this hotel is very difficult. There’s no direct way to get here. It’s a lot small streets you have to take so get your navigation out.
Stayed 5 nights in Mar 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 7 nights in Feb 2025

10/10 Excellent

Emily Lopez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing stay at NAJ Tulum. The room gave off the tulum esthetics and we also had a private plunge pool. Had access to the roof top pool as well which was empty each time we went up which I loved! Braulio & Alfonso made us feel very safe and welcomed. Will definitely visit again when coming to tulum. Thanks again!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and well kept. Rooms were exactly as described. Braulio was fantastic and helped make the trip special with excellent recommendations.
Stayed 4 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Asia

Liked: Cleanliness, property conditions & facilities
Brauli was great! Stay was great!
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Christi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This place is more of a 3 star. It does not look as luxurious in person as it did on the pics. The guy who manages it is helpful and it is close to everything. The birds in the am and cars driving is definitely annoying. Its cool if you need a cheaper spot in tulum.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shawnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brujlio was the best host. He was there right when we arrived. He was the sweetest & welcoming host I ever dealt with. He made us feel like we were at home. We felt safe & comfortable. The pictures does this place no justice. This was our first time coming to Tulum & it looks like we will be back soon & often. The experience was so amazing. Such a beautiful place. I cant wait to come back. Thank you again Brujlio.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice quiet part of Tulum yet walkable i’m close to lots of stuff. The hotel staff was really communicative through ‎WhatsApps and was very accommodating. Our room was lovely very quiet nice balcony very decent kitchen. Would come back.
Stayed 2 nights in Dec 2024

8/10 Good

Terrian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My recent stay at the Naj exceeded my expectations in all ways. The penthouse suite is comfortable and spacious; the full kitchen was a very nice amenity for a longer stay and we used the room’s personal pool every single morning when we got up and evening night cap before bed. There is great coffee and breakfast walkable from the hotel, as well as an American-style convenience store with some fresh fruit options. The beach is not walkable but cheap cabs are available and the Naj has bikes, but we did not use them. Our stay was extraordinary and the hotel manager Braulio, ensured a flawless stay. Our stay at the Naj made our Tulum vacation unforgettable.
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort

Lazy days in a jungle maze

Very unique hotel. A lot of thought went into the design of the rooms. Braulio our host was superb. He is a wealth of information and a font of energy. Location is a bit out of the way from the 'town center' but still walkable. Night time walks can be challenging because the area is not well lit and the design of this particular area is like a maze. Still, it is very flat and very safe and quiet. Would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

jose

Liked: Cleanliness, amenities
One of the best places I’ve stayed at very relaxing and safe
Stayed 2 nights in Nov 2024

8/10 Good

Eva

Liked: Cleanliness, property conditions & facilities
Had a nice stay. Rooms and beds are comfy. Only thing is we asked for an upgrade and we were told it would be too expensive. Probably our one night stay wasn’t worth the upgrade for them but we were willing to do it if we were given the choice. Their loss.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the whole entire hotel experience! Very Homey! Braulio is amazing!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Dakota

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hosts were Amazing Nath checked us in and made us feel right at home! The wonderful man at checkout not only help us carry our bags to our car but also give us so many wonderful recommendations!! Could not recommend this place enough will definitely be staying again! The roads are well paved there is grocery store “fresh market” 2 minutes down the road. And lots of cute restaurants around! If you are staying in the building closes to the main road you can hear a light hum of traffic but it didn’t keep me awake at all! There are 4 parking spots, we parked on the street and our car was perfectly safe, they have cameras to watch your car. They check in with me every step of the way upon booking and made me feel excited about the trip. You can tell that everyone who works on the property loves their job! The bed was cozy and everything was very clean the kitchen had everything we needed! This is a most stay location! (They do have beach towels that you can bring to the beach or Cenote with no charge as long as you bring them back!)

10/10 Excellent

Gui

Stayed 4 nights in Jun 2024

10/10 Excellent

Amanda N

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely 4 night stay the first week of June. Upon our arrival Braulio was there to greet us and show us to our room where he gave us an in depth tour of our quarters and a rundown of the property. He was available 24/7 for any questions and concerns. Room was clean and well appointed. The bed was very comfortable which is of the utmost importance to us when travelling. Parking was easy and we were within a mile of restaurants, bars, etc. if we find ourselves in Tulum again we will definitely return to this property.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big shoutout to Braulio for making this stay smooth and memorable. He went above and beyond to asure we were accommodated and even welcomed us with recommendations around the area to enjoy (events,food,etc). I was amazed of how beautiful this place was and the people in it made it better. Def one of the best places I’ve stayed at so far and the customer service was above and beyond
Stayed 6 nights in May 2024