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Ocean View Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$180* Per night/room Jun 12 - Jun 13

Oceanfront Two Double Beds Minipool

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Oceanfront King Bed Minipool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Oceanfront Two Double Beds

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jungle View Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Jungle View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The property will be renovating from April 11 2022 to June 30 2022 (completion date subject to change). The following areas are affected:

  • Dining venue
  • Exterior
  • Front desk
  • Hallway
  • Lobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Maya Tulum by G Hotels features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a bar/lounge and a swim-up bar. A computer station is located on site and wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in April 2022.

Maya Tulum by G Hotels has designated areas for smoking.

  • Coworking spaces
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Designer stores on site
  • Number of bars/lounges - 1
  • Full-service spa
  • Number of swim-up bars - 1
  • 24-hour front desk
  • Spa treatment room(s)
  • Uncovered parking
  • Tours/ticket assistance
  • Year Built - 1986
  • Free pool cabanas
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Computer station
  • Food and water bowls
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 51
  • Number of floors - 1
  • Number of buildings/towers - 51
  • Garden
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Room Amenities

Maya Tulum by G Hotels offers 51 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Premium bedding
  • Iron/ironing board (on request)
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Hair dryer (on request)
  • Free WiFi
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Mobile key entry

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Maya Tulum by G Hotels has a restaurant on site.

Spa Services

Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 14
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Internet access
  • In-room safe
  • In-room bottled water
  • Concierge service
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Noise-free rooms not guaranteed

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 500 per stay
  • Dogs only
  • 1 per room (up to 22 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Maya Tulum
  • Maya Tulum Retreat And Resort
  • Maya Tulum Retreat Resort
  • Maya Tulum Retreat Hotel
  • Maya Tulum Resort Wellness Retreat
  • Maya Resort Wellness Retreat
  • Maya Tulum Wellness Retreat
  • Maya Wellness Retreat
  • Maya Tulum by G Hotels Hotel
  • Maya Tulum by G Hotels Tulum
  • Maya Tulum by G Hotels Hotel Tulum
  • Maya Tulum Resort Wellness Retreat

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