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Lula Tulum, a Small Luxury Hotel

3.5 star property

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Photo gallery for Lula Tulum, a Small Luxury Hotel

On the beach, white sand, sun loungers, beach umbrellas
Creator video
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Yoga
Gift shop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Km 8.2 Carretera Boca Paila, Tulum, QROO, 77790
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪8 min walk‬
  • Place, Tulum Mayan Ruins
    ‪17 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪85 min drive‬

Room options

View all photos for Upper Level Beachside Suite

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Upper Level Beachside Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Ground Floor Beachside Suite

Ground Floor Beachside Suite | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Ground Floor Beachside Suite

  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Jungle Pool Room

Jungle Pool Room | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Jungle Pool Room

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle suite with terrace

Jungle suite with terrace | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Jungle suite with terrace

  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Jungle Suite with Balcony

Jungle Suite with Balcony | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Jungle Suite with Balcony

  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Ground Floor

Luxury Suite, 1 King Bed with Sofa bed, Ground Floor | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Luxury Suite, 1 King Bed with Sofa bed, Ground Floor

  • 1259 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Lula Tulum, a Small Luxury Hotel

3.5-star hotel in Zona Hotelera
At Lula Tulum, a Small Luxury Hotel, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking.
Lula Tulum, a Small Luxury Hotel offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Lula Tulum, a Small Luxury Hotel like an outdoor pool and a health club.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a rooftop terrace and a garden. Complimentary self parking is available on site.

Lula Tulum, a Small Luxury Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Lula´s Kitchen - This beachfront restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 110 km
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 25 to 35 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Lula´s Kitchen

Things to do

  • Beach club
  • Bicycle rentals
  • Bicycle tours
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • 3 steps to reach entrance
  • Gravel flooring in public areas
  • No elevator
  • Smooth flooring in public areas

More

  • 15 buildings
  • 2 floors
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25 to 35 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 225 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sanara Hotel Tulum
Sanara Hotel
Sanara Tulum
Sanara
Sanara
Lula Tulum, A Small Luxury
Lula Tulum Colibri Boutique Hotels
Lula Tulum, a Small Luxury Hotel Hotel
Lula Tulum, a Small Luxury Hotel Tulum
Lula Tulum, a Small Luxury Hotel Hotel Tulum

Lula Tulum, a Small Luxury Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 199 reviews
Rating 8 - Good. 24 out of 199 reviews
Rating 6 - Okay. 8 out of 199 reviews
Rating 4 - Poor. 1 out of 199 reviews
Rating 2 - Terrible. 5 out of 199 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hidden gem, amazing service

Overall excellent hotel, amazingly well trained staff, super attentive, clean comfortable room. We stayed across the street in a jungle room that we absolutely loved. Only negative was the Lula restaurant. We did have the grilled seafood on a Sunday that was very good and good value. My Shrimp was cold and had to be sent back. But was quickly remedied. Did not like the fact that coffee is charged per cup, which is silly looking at your breakfast bill and $20 of it is for coffee.
Highly recommend you order the seafood grill option on Sunday.
Stayed 1 night in Aug 2025

10/10 Excellent

Craig William

Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved Lula. However, we did not feel prepared by Lula or Expedia to face the seaweed in Tulum.
Stayed 7 nights in Jun 2025

10/10 Excellent

MONICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic. The room is spacious and with everything you may need. I will highlight specially the staff members, they are truly amazing. The only cons is the seasonal seaweed which made the beach not fully enjoyable.
Stayed 5 nights in Jul 2025

8/10 Good

kavya

Good
Stayed 3 nights in Jun 2025

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great upscale property with good service.
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and went out of their way to make our stay special
Stayed 5 nights in May 2025

10/10 Excellent

kicho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff ,clean rooms and good place to dine in front of the ocean
Stayed 2 nights in Apr 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Love, love, love Lula! Food was top notch. Staff was super friendly and accommodating. Beach was amazing and the sound bath was next level! Stayed in the jungle room and loved it! Will definitely go back!
Stayed 4 nights in Apr 2025

8/10 Good

Bruce, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pl
Stayed 1 night in Mar 2025

10/10 Excellent

Max O

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked our time at Lula
Stayed 5 nights in Mar 2025

10/10 Excellent

lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay.. cute property with excellent staff- yummy restaurant and comfortable rooms. It is quiet and safe. Perfect location if you don't feel it is necessary to stay in the middle of everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vaishal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend staying at Lula. The property is really cute. There’s easy access to the beach, the rooms are in great condition. We stayed in the room with seaside view and those have a cute hammock and bathtub at the back. The staff is also very responsive. Overall we had a great experience here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Helen luck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel far exceeded our expectations, it was so beautiful, our room so comfortable. But it was the service and attention to detail that blew us away, the staff were so nice , little touches like tea and chocolates in our room in the evening. Also the food was excellent in the restaurant , which also had the best view of the ocean along the whole beach, we will be back.
Stayed 6 nights in Dec 2024

10/10 Excellent

VARAPRASAD R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 4 nights in Dec 2024

10/10 Excellent

Najlaa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Lula was short but wonderful. The room itself is few steps from the beach which is a big plus. We stayed in the beach side of the property, and the room was bright, clean, and had all the amenities you could need. The location of the hotel is perfect also, far from the noise of all the clubs and dancing restaurants but still in a reasonable walking distance (10/15 min). This place will clearly be my go to in Tulum.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yebin

Liked: Cleanliness, staff & service, property conditions & facilities
The best thing is absolutely yoga classes. Never forget this moment forever.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, lovely and relaxing quiet place in Tulum beach. They kept our room tidy at all time without asking them. Every evening there’s a tea waiting for after getting back to dinner or cocktails. The staff were so helpful and friendly. Definitely recommend this place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Pranab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very beautiful property. Loved our room. There are plenty of cabanas for the guest. Food was amazing. There is a room for improvement for coffee but everything else was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a tremendously personalized and curated experience. Exceptional service and attention to detail by all staff that exceeds many 5 star resorts in which I have stayed.
Stayed 7 nights in Nov 2024

8/10 Good

Izabela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet property, centrally located in Tulum beach. Good restaurant on site. A bit overpriced compared to other places.
Stayed 1 night in Nov 2024

10/10 Excellent

Gaurav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and. Property was clean, beach was clean as well
Stayed 3 nights in Nov 2024

10/10 Excellent

Deris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024