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Get an overview of this hotel
4.5-star Tulum hotel steps from Tulum Beach

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Laundry facilities
24-hour front desk

Location

Nestled on the beach, this Tulum hotel is within 3 mi (5 km) of Tulum Beach, Sian Ka'an Biosphere Reserve, and Tulum National Park. Playa Akun and SFER IK are also within 3 mi (5 km).

Hotel Features

Guests of this beach hotel will appreciate convenient onsite amenities such as spa services or a playground.

Room Amenities

All 24 individually furnished rooms feature free WiFi and pillowtop beds. Thoughtful touches include espresso makers and bathrobes, and guests will also find refrigerators and minibars.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 11 and USD 20 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Hotel Names

  • Zebra Hotel Tulum
  • Zebra Hotel
  • Zebra Tulum
  • La Zebra Hotel, Tulum Hotel Tulum
  • La Zebra Beach Cabanas Hotel
  • La Zebra Beach Cabanas Resort
  • La Zebra Tulum
  • La Zebra Colibri Hotels Tulum
  • La Zebra Colibri Boutique Hotels Hotel
  • La Zebra Colibri Boutique Hotels Tulum
  • La Zebra Colibri Boutique Hotels Hotel Tulum

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

Hotel Amenities

Property Features

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a swim-up bar, and a bar/lounge. Wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, spa services, and tour/ticket assistance.

La Zebra Colibri Boutique Hotels has designated areas for smoking.

  • Spa services on site
  • Beach bar
  • Bar/lounge
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Swim-up bar
  • Beach umbrellas
  • Laundry facilities
  • Restaurant
  • Tours/ticket assistance
  • Beach towels
  • Total number of rooms - 24
  • Beach sun loungers
  • Number of floors - 2
  • Free WiFi
  • Number of buildings/towers - 1
  • Outdoor pool
  • Garden

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

La Zebra Colibri Boutique Hotels offers 24 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Slippers
  • Shower only
  • Free WiFi
  • Egyptian-cotton sheets
  • Individually furnished
  • Pillowtop mattress
  • Partially open bathroom
  • Rainfall showerhead
  • Free cribs/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Onsite venue - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Massages on beach
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Reviews

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