10/10 Excellent
rose
Traveled with group, Traveled with partner
Feb 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Kiki Tulum very much. The property was very clean and we all felt very safe. We were in apt 8, so the pool was right outside our door. This was great for us and surprisingly we weren't bothered by when there were families/children playing in the pool. The hot water tank was small, so we had to stagger our showers a bit. There was no hot water at any of the sinks, so we boiled water in the kettle for washing dishes and shaving for the men. We ran into trouble with the air con, but Edgar was onsite and straightened it out immediately (user error). I would say the only real drawbacks were that there was only one key for the condo and although we managed to organize our time (2 couples) I think if I came back with 2 couples again, I would have to insist on 2keys, even if we had to pay a fee or deposit. Upon arrival, we found it very difficult to locate the building. The trees are beautiful, but could be cut back a bit. It took us 4 drive bus to eventually spot the sign on the building. Lastly, nothing to do with Kiki Tulum, but the sheer volume of trash everywhere, even this "really nice neighborhood", was overwhelming.
rose
Stayed 14 nights in Jan 2025