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Kanan Tulum Hotel & Spa Adults Only Playground

3.5 star property

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Champagne service
RT Suite Tree House GV | 1 bedroom, premium bedding, minibar, in-room safe
Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe
Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront | Terrace/patio
Outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
$383
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Carretera Tulum-Boca Paila, Km 8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪17 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

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RT Suite Tree House GV | 1 bedroom, premium bedding, minibar, in-room safe

RT Suite Tree House GV

10.0 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle V 1st floor 1K

1 bedroom, premium bedding, minibar, in-room safe

Jungle V 1st floor 1K

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle V 1st floor 2D

1 bedroom, premium bedding, minibar, in-room safe

Jungle V 1st floor 2D

8.8 out of 10
Excellent
(3 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for POV 2nd floor 1K

1 bedroom, premium bedding, minibar, in-room safe

POV 2nd floor 1K

9.6 out of 10
Exceptional
(4 reviews)
  • 517 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for POV 2nd floor 2D

POV 2nd floor 2D | 1 bedroom, premium bedding, minibar, in-room safe

POV 2nd floor 2D

  • 48 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Garden View

Signature Suite, 1 King Bed, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed, Garden View

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront

Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront | Terrace/patio

Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Kanan Tulum Hotel & Spa Adults Only Playground

3.5-star hotel in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Kanan Tulum Hotel & Spa Adults Only Playground's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Kanan Tulum Hotel & Spa Adults Only Playground offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, spring water baths, bathrobes, and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kumaru Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Kanan Tulum Hotel & Spa Adults Only Playground features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

This beach hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Kanan Tulum Hotel & Spa Adults Only Playground is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Caracol Restaurant - This beachfront restaurant serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Roof Top & Nests Yum Yum - Overlooking the ocean, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Beach Club & Pool - This beach bar serves lunch only. Reservations are required. Open daily.
Karma Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: USD 33 to 55 per person
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Beach Club & Pool
  • Caracol Restaurant
  • Karma Restaurant
  • Roof Top & Nests Yum Yum

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 33 to 55 per person
  • Airport shuttle fee: USD 260 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property

Property is also known as

Kanan Tulum Hotel
Kanan Tulum - Adults Only Hotel Tulum
Kanan Tulum - Adults Only Hotel
Kanan Tulum - Adults Only Tulum
Kanan Tulum
Kanan Tulum Adults Only Tulum
Hotel Kanan Tulum
Kanan Tulum Tulum
Tulum Kanan Tulum Hotel
Hotel Kanan Tulum Tulum
Kanan Hotel
Kanan Tulum Adults Only
Kanan Tulum Treehouse Rooftop Beach Club Spa Adults Only

Reviews

Kanan Tulum Hotel & Spa Adults Only Playground Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 253 out of 358 reviews
Rating 8 - Good. 52 out of 358 reviews
Rating 6 - Okay. 27 out of 358 reviews
Rating 4 - Poor. 6 out of 358 reviews
Rating 2 - Terrible. 20 out of 358 reviews

Reviews

2/10 Terrible

Sian

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Stayed 5 nights in Aug 2025

10/10 Excellent

Beatriz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
Stayed 6 nights in Jul 2025

10/10 Excellent

Emanuel

Traveled with group
Liked: Cleanliness, staff & service, amenities
The property was very unique with the jungle vibes..a different experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Linh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view is very beautiful and staff are very informative, thanks
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

10/10 Excellent

kayla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was stunning. Minus the seaweed
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ismel

Stayed 5 nights in Jun 2025

6/10 Okay

ewelina

Traveled with family
Liked: Cleanliness
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Stayed 6 nights in Jun 2025

10/10 Excellent

Joshua

Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Amenities, property conditions & facilities
My boyfriend and I had a wonderful time at Kanan. Wonderful staff the hotel is beautiful and such a beautiful getaway. We would definitely book again.
Stayed 3 nights in Jun 2025

4/10 Poor

Naomi

Traveled with partner
Disliked: Amenities
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron, san jose

Stayed 4 nights in May 2025

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
Stayed 4 nights in May 2025

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
Stayed 3 nights in May 2025

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
Stayed 3 nights in May 2025

8/10 Good

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at Kanan. At times service was slow and or did not arrive. And with how much money we spent it would have been nice if breakfast had been included although they do have 3/4 caffeinated nespresso pods in the room for you which are replenished everyday as well as a jug of drinking water. A nice touch would have been hand or body lotion although they do provide aloe and mosquito repellent. Overall beautiful hotel that combines the natural elements into the aesthetic.
Stayed 5 nights in May 2025

6/10 Okay

Marissa Inez

Liked: Staff & service
Disliked: Property conditions & facilities
The place was a little outdated didn’t like the bed but overall I had a great time Ricardo and Luciano were amazing
Stayed 4 nights in May 2025

10/10 Excellent

Shane, Atlanta

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
Stayed 4 nights in May 2025

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are extremely caring! We stayed mid-week and had access to all amenities, highly recommend staying here. The only flaw to point out is the noise from the neighbouring club however, there is little the hotel can do about this.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff! They go above and beyond.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tatiana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
Stayed 4 nights in Jan 2025