See all properties

Hotelito Azul - A Michelin Key Winner

5.0 star property

Choose dates to view prices

Photo gallery for Hotelito Azul - A Michelin Key Winner

Oceanfront Villa | View from room
2 restaurants; breakfast, lunch, and dinner served
Shower, rainfall showerhead, designer toiletries, hair dryer
Aerial view
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
The current price is $342
includes taxes & fees
Jun 1 - Jun 2

Explore the area

View in a map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, SFER IK
    ‪3 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪74 min drive‬

Room options

View all photos for Oceanfront Suite

Oceanfront Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Oceanfront Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Beachside Suite

Beachside Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Beachside Suite

7.6 out of 10
Good
(5 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Gardenview Suite

Gardenview Suite | View from room

Gardenview Suite

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Gardenview Villa

Gardenview Villa | View from room

Gardenview Villa

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Oceanfront Villa

Oceanfront Villa | Terrace/patio

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Skyview Villa

Skyview Villa | Terrace/patio

Skyview Villa

8.0 out of 10
Very good
(1 review)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Plunge Pool Villa

Plunge Pool Villa | Terrace/patio

Plunge Pool Villa

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1067 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Similar properties

Master Suite Oceanfront Terrace /Jacuzzi | Premium bedding, in-room safe, individually decorated, free WiFi
Coco Unlimited
Zona Hotelera
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 1,004 reviews
Coco Unlimited

About this property

Hotelito Azul - A Michelin Key Winner

5-star hotel in Zona Hotelera
At Hotelito Azul - A Michelin Key, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 2 restaurants.
Hotelito Azul - A Michelin Key offers 35 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Hypo-allergenic bedding and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and free beach club on site. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotelito Azul - A Michelin Key and enjoy amenities like a fitness center.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A beach bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a rooftop terrace and a garden. Guests can use the outdoor pool at a partner property.

Hotelito Azul - A Michelin Key is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Olivia - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Agave - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 10:00 PM
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Agave
  • Olivia

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Guests are required to share their WhatsApp number and email address with the property in advance of arrival. The property will send access instructions and digital check-in instructions via WhatsApp, which must be completed prior to arrival. After completing digital check‑in, guests will receive the QR code for property entry. Support for digital check‑in is available daily from 9 AM-6 PM.

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 107.1 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults, and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 107.1 per night
  • Service fee: 18 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 11:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Hotelito Azul Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 762 reviews
Rating 8 - Good. 125 out of 762 reviews
Rating 6 - Okay. 65 out of 762 reviews
Rating 4 - Poor. 48 out of 762 reviews
Rating 2 - Terrible. 55 out of 762 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott William

Stayed 5 nights in Feb 2026

10/10 Excellent

August

Liked: Cleanliness, amenities, property conditions & facilities
Great location and away from all the clubby resorts blasting techno.I stayed in a beach front suite, no complaints, and Samantha the hotel manager is an amazing resource.
Stayed 4 nights in Feb 2026

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautifully laid out hotel, happy attentive staff and beach front views
Dawn view from our terrace
Olivia restaurant for breakfast - so cute
Walking between the buildings
Amazing structures to get to the different levels
Stayed 3 nights in Feb 2026

10/10 Excellent

haldun, Marina Del Rey

Stayed 4 nights in Feb 2026

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We love this small boutique hotel, it is my fourth stay and I imagine I will return.
Stayed 4 nights in Feb 2026

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were looking for a beautiful treehouse on the beach and Hotelito Azul did not disappoint! Griselda and all of the staff helped make this an incredible vacation. My partner and I thank you from the bottom of our hearts!
Stayed 4 nights in Feb 2026

10/10 Excellent

Carlos Jonathan Alvarado

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me hospedé en Hotelito Azul en la zona hotelera de Tulum y tuve una experiencia muy bonita. Desde que llegamos, el staff fue súper amable y atento en todo momento, siempre dispuestos a ayudar y hacer que nuestra estancia fuera más cómoda. Me tocó la habitación 22 con vista al mar y la verdad estuvo muy bien. Despertar viendo el mar y escuchando las olas fue algo increíble. La habitación estaba cómoda y perfecta para relajarse y disfrutar del ambiente tan bonito que tiene el hotel. Sin duda volvería a hospedarme aquí. Gracias a todo el equipo por hacernos sentir tan bien durante nuestra estancia.
Stayed 5 nights in Feb 2026

4/10 Poor

Grzegorz

Liked: Cleanliness
Disliked: Staff & service
Room did not have hot water. Attempted to have hotel fix the issue twice, during which they gaslit us and told us that the water was in fact warm (when it was basically room temperature). Eventually the hotel manager told us that the entire building (that our room was in) had an issue with the water heater. We left after one night and the hotel refused to refund us. This would have been a nice enough hotel if they solved their basic infrastructure issues. In most of the world, lodging is not deemed habitable without hot water. If this was a budget hotel or hostel, I would have been more understanding of the rustic conditions. For $300 / night and a hotel trying to offer a luxurious setting, this really is not acceptable.
Stayed 7 nights in Feb 2026

10/10 Excellent

Megan

Stayed 4 nights in Dec 2025

2/10 Terrible

Lilly

Poor communication and check-in experience.
Stayed 5 nights in Nov 2025

6/10 Okay

Susan

Liked: Cleanliness
The room was fine - small , little room for clothes. Towels were very worn. The staff was wonderful. Lovely, with right on the beach. Good restaurants, but the facility needs work, paint, etc. Samantha, the concierge couldn’t have been nicer - very helpful.
Stayed 5 nights in Feb 2026

8/10 Good

Eliza

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We booked the oceanfront room and the view was just breathtaking. We loved it. The staff was great and very welcoming. One opportunity for this hotel is to renovate their front desk which was not really welcoming and clean. Rather than that all was great
Stayed 3 nights in Feb 2026

10/10 Excellent

Maria

Stayed 4 nights in Jan 2026

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and the grounds were beautiful. Staff was very nice and helpful. The food was great at Agave.
Stayed 3 nights in Feb 2026

10/10 Excellent

Brandon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and the staff were very kind and accommodating. They helped our family with everything we needed, especially with our 2 young children. The credit was nice and they even accommodated non alcoholic drinks for my wife who was pregnant. The upper deck and pool is very beautiful but the water is cold and you can’t take drinks or food up there, which is confusing. Still, we loved our stay at Hotelito Azul.
Stayed 7 nights in Feb 2026

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous place. Our room in the trees was great. The cat welcoming us was adorable and the woman at reception was very helpful and nice.
Stayed 1 night in Feb 2026

6/10 Okay

Ramsey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything seemed closed and staff were nice but sparse and hard to track down. Not enough distinction between beach bar and hotel bar. There are better options on the beach.
Stayed 3 nights in Jan 2026

10/10 Excellent

maxime

Liked: Cleanliness, staff & service, amenities
Amazing room and staff, very friendly
Stayed 5 nights in Feb 2026

8/10 Good

Erin

Liked: Cleanliness, staff & service
Cute design. Boho chic. Good food but expensive. A few things to be aware of: - Pre-registration / check-in: A lengthy registration acknowledgement form is required prior to arrival. Lots of rules! - Check-in: The hotel sent a QR code which we had assumed was for parking. It was not. It was actually to get into the hotel and you have to click a certain button to be able to use it. Hence just getting access the first day was hard. -Parking: There is no signage and the gate is locked at all times. You have to ask the hotel any time you want to use your vehicle and there were restrictions on hours. - Service times: They don't have staff on site at all times so you have to check in prior to 6pm and you have to make reservations 24 hours in advance to use the gym or rooftop hot tubs. - Infinity Pool / Rooftop: were beautiful and somewhere you'd want to have a drink or food but they don't serve any and you're not allowed to bring anything up there. - Filtered water: Only housekeeping offers this and you get 2 medium sized refillable bottles a day. The reception will not support any extra refill requests. - Smell: We stayed in a ground floor beach front unit and sometime smelled a faint scent of sewage in our room. This might be a plumbing issue and seemed to occur at other places along the strip as well so probably a common issue for many hotels there. -Service fee: Missed it when we booked but they charged 7% on top of our hotels.com rate. This is not standard there
Stayed 3 nights in Feb 2026

10/10 Excellent

Trevor

Stayed 4 nights in Jan 2026

4/10 Poor

Tom

Liked: Cleanliness
A very strange “luxury” boutique hotel experience. The room we eventually stayed in was beautiful, with ocean views and the sound of waves at night—but getting there was chaotic. We arrived around 7pm and were told via WhatsApp there would be no front desk staff and our key would be in the room. They initially didn’t tell us which room, then changed it from 5 to 6, and sent QR codes to access barriers and doors. The hotel was hard to find: no signage, no clear parking, and a dark street. After driving past several times, a waiter helped us but left us at an unmarked gate that turned out to be the car park. Not a great first impression. Room 6 was meant to be a beachside suite with ocean views, but it was on the ground floor with overgrown vegetation blocking the view, no furniture, and a covered hot tub we hadn’t requested. With no staff on site, we had to message repeatedly via WhatsApp to move rooms. After a long day of travel from the UK, the first night was very frustrating. The next morning, the room and view were stunning. However, there was no information about the hotel, no explanation of facilities, and no in-room guide—an online info pack would be essential if staff leave after 6pm. Breakfast was tasty, but I had to send back toast due to visible mould. The grounds are beautiful, the beach lounges great, and the gym was excellent—a real highlight. Thanks to Griselda, the cleaner. A disappointing hotel overall, looks around there are many better for less money.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marc

Traveled with group
Liked: Cleanliness, property conditions & facilities
Was a truly wonderful hotel, from the rooms to the staff to the service everything here was an amazing experience. Found the staff to be extremely helpful and accommodating with top notch service and the hotel is very well located with a gorgeous stretch of beach area and walking distance to the best restaurants and bars in tulum. Highly recommended!!!
Beach area from the rooftop pool
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so friendly and helpful. The location right on the beach to watch sunsets, stroll for hours and swim in the ocean was unmatched.
Stayed 2 nights in Jan 2026

4/10 Poor

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were expecting a luxurious stay with attentive staff and the feeling of being VIP. The location is beautiful, the grounds are a tropical paradise. The beach was magnificent and perfect! We were greeted on our first night by a male staff member but the place was dark and didnt seem like anyone was there. Two other men came to take our luggage to our room while the greeter took us as far as our room trying to point out where things were quickly but we didnt get shown anything other than where the restaurant is and pointed towards the beach. Our room we loved! We were told to whatsapp the desk for anything. First few days were good, quiet, beautiful beach with the sound of the waves to put us to sleep at night. Pouring rain on day 5, we get back to our room and water is coming in from soooo many spots in the bathroom ceiling, over the bed and walkway were soaked. Couldnt get ahold of anyone after hours, finally was messaged by manager that someone was coming. We spent the night in the room below us. Grateful. But when we asked how this lost evening would be made right, the only option was stay downstairs, or take an upgrade. We loved our room! We paid for that view! So we stayed in our room. Nothing else offered like beverage credit or anything. Was told there wasnt anything else they could do. The rest of our time here felt like it was deserted. Barely any staff unless new people arrived. Always had to text for service. Not the dream vacation we hoped for but thankful for it
Stayed 10 nights in Jan 2026

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is really special, jungle vibes and right on the beach! Plenty of loungers and space for everyone to enjoy, totally stunning beach with amazing sunrise views! The room was lovely, good air conditioning and a nice shower. Staff are really friendly.
Stayed 1 night in Jan 2026