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Hotel Bardo

5.0 star property

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Photo gallery for Hotel Bardo

Outdoor pool
Cocktail bar
Deluxe Cabin | 1 bedroom, premium bedding, down comforters, pillowtop beds
Billiards
Couples dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
  • Tulum National Park
    ‪7 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪53 min drive‬

Room options

View all photos for Deluxe Cabin

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Cabin

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa | View from room

Deluxe Villa

10.0 out of 10
Exceptional
(13 reviews)
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Bardo

5-star hotel in Tulum City Center
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, concierge services, and dry cleaning.
Hotel Bardo offers 30 air-conditioned accommodations with private pools and private plunge pools. Accommodations offer separate dining areas. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.
Hotel Bardo features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a library, a terrace, and multilingual staff. Onsite self parking is complimentary.

Hotel Bardo is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Milam - Onsite fine-dining restaurant.
Bardo's Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 33 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bardo's Bar
  • Milam

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 5 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 33 per person
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Hotel Bardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 333 out of 399 reviews
Rating 8 - Good. 39 out of 399 reviews
Rating 6 - Okay. 15 out of 399 reviews
Rating 4 - Poor. 4 out of 399 reviews
Rating 2 - Terrible. 8 out of 399 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia-Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique experience, love the heated pool and outdoor shower..
Stayed 4 nights in Mar 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exquisite. It’s lush surroundings and the fact that it’s 18 only make it a quiet and relaxing place to stay. The local neighborhood did get loud some evenings, but I would 10/10 stay here again! The ONLY downside was that they didn’t have a jacuzzi (outside of the spa service). Other than that, the grounds were stunning, the service was exceptional, the food was beautiful and delicious. We didn’t want to leave. Also, the additional services they have are unique. They have a beautiful yoga room, the Tamazcal ceremony was a really interesting test of the mind and soul. They helped us call drivers for various excursions. We loved it and would go back!

10/10 Excellent

Kanika

Liked: Staff & service, property conditions & facilities
The
Stayed 3 nights in Apr 2025

10/10 Excellent

Delia Adryana

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty
Stayed 2 nights in Mar 2025

10/10 Excellent

HAYLEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved hotel bardo!! Food and staff were nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for couples or single travelers. Staff was amazing, especially Fernando!
Stayed 6 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence!

The entire vibe was inviting, relaxing and overall incredible. We were traveling for my husbands 50th birthday and Bardo was really beyond our expectations. The welcome that we got from “Alex” was the most sincere and incredible. We will certainly be returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most incredible birthday experience at this beautiful Mexican retreat hotel! From the moment we arrived, the hosts went above and beyond to make sure my woman and I had the best time. They were so attentive and thoughtful, ensuring we enjoyed every moment of the in-house amenities and activities. The hotel itself is absolutely stunning, and the beauty of the place really made us feel connected with nature – it was the perfect escape. Highly recommend starting the day with the morning activities like meditation and yoga – it was such a peaceful way to begin each day. And if you're a fan of breakfast, don't miss out on their French toast – it's incredible! The hosts were so kind and even gave us amazing recommendations for places to visit in the city. Not only did they treat us like royalty, but their communication was exceptional too. They were always available on WhatsApp, responding instantly at any time of the day or night, even before and after our stay. This place truly made my birthday celebration unforgettable, and I can’t recommend it enough! You want a high-class experience, don’t you?
Stayed 5 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 5 nights in Feb 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to get away and rejuvenate. Staff is amazing, great food, reasonable prices.
Stayed 7 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel. Would recommend. Well placed away from the main strip which is a 10-15 min walk away. Good food and drink selection, more on the pricy side but you get what you pay for in comparison to pricing in downtown Tulum. The hotel has been well designed, there are leafy parts all around the side of the pool which offer privacy when sunbathing. They also do exercise and yoga classes in the morning and evening. Staff were super helpful with fantastic service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Johanna

What an oasis! The rooms are intimate and perfect for a couples get away…food at both Bardo and Vida(sister restaurant) were really good and we did a couples massage with Abagail Gloria…OMG, they were the best! Alexandro up front helped us out and Martine at Vida was so good! We will definitely be back
Stayed 2 nights in Feb 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Birthday trip, I’ll certainly be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the stay was enjoyable, the property is beautiful and the staff is great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Clarissa

Stayed 7 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pools would be nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Ana Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were absolutely amazing! They were so friendly and professional, and they really made us feel at home. The hotel itself is gorgeous - it’s like stepping into a real-life paradise!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegance in the Jungle

Hotel Bardo is truly a gem! The landscape design, lush foliage, and inventive pools create an almost magical atmosphere—tranquil, immersive, and beautifully designed. The rooms are luxurious and chic, blending modern comfort with a serene, nature-inspired aesthetic. Many reviews mention that the hotel isn’t close to the beach, and that’s true—it’s about a 15-minute drive to the shoreline and a bit longer to the hotel zone. If your main priority is being on the beach, you may find yourself spending a lot of time in transit and paying for parking and beach club access. However, if you’re looking for a unique, relaxing stay with stunning architecture, incredible pools, and an overall dreamy ambiance, Bardo is absolutely worth it. The staff is warm and attentive, and the hotel offers great classes and activities to enhance the experience. I plan to return to Tulum and would love to stay at Bardo for 1-2 nights before moving to the beach for the remainder of my trip. Also, note that Bardo has a sister property right next door with another pool and restaurant that guests can use—we didn’t realize this at first! Additionally, their other sister property, Milam, might be an even better fit for some travelers, as it offers reciprocal access to classes and a slightly different vibe—definitely worth looking into before booking. Overall, Hotel Bardo is an outstanding choice for those seeking a peaceful, design-forward retreat in Tulum. Highly recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Chaka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great esthetics. The staff was so pleased and courteous. I definitely recommend and rate a 10/10
Stayed 3 nights in Jan 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, picture perfect in image and the staff were brilliant. However it was slightly let down by the shower pressure being so high that it felt like it was cutting you. The private pools outside the rooms are very cold as they are constantly in the shade so more of a tonic than a use. Lastly it’s easy to be led that you can have breakfast in your private pool with floating tray of delicious food. But this is just for instagram and not a feature allowed by the staff. Overall it was great but a bit of the magic was lost which at the price tag you would hope for a shower you weren’t trying to avoid in 30 degree heat.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were very nice and helpful
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very intimate boutique hotel with many little touches that made our stay memorable. Great, cheerful staff
Stayed 2 nights in Jan 2025

8/10 Good

Nicole

Stayed 3 nights in Jan 2025