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Tomatlan Vacation Packages

Everyone at the hotel was kind and helpful, but the listing is a bit misleading. We expected a refrigerator in the room and there wasn't one. There was no cold water in the room either, though there was water available in the corridors, and it was very warm. We asked about an ice machine or a cooler, but they didn't have either. The room was clean, though the curtain had some black spots on it. We also had some issues with the AC. My cousins and I are used to the desert heat, and the humidity was rough. Luckily, the staff fixed it, and we kept the AC on for our entire stay. Breakfast was great, and the staff went out of their way to accommodate us.

Muy buena ubicación

From the moment we arrived the service was amazing. The attention to detail and accommodation is superb. The price is well worth what you get here. The only learning curve here is learning how to get to certain amenities, like the gym and pool took different elevators. Other than that everything was smooth, we appreciated the housekeepers as well, they are thorough and thoughtful when cleaning the room. A stand out for me was Martha, she knows hospitality and made sure we were taken care of when we had our pool days. If you are like me and need your coffee daily, I like that they provide nespresso pods but the coffee bar on site is amazing, they make a great latte! Would recommend to all my family and friends, and will come back and only stay here.

We truly enjoyed our time at this place. It is suitable for families, and the property is so big we didn’t have enough time to explore it all. The only challenging aspect was the drive to the destination,

I love this resort. It's well maintained, the amenities are great, the whole vibe is excellent. I have been here three times and have absolutely enjoyed everything about it.

Extremely clean hotel. Nice and friendly staff. Rich and tasty breakfast. We visited their restaurant also, called La Capella, just top notch food and service. The best romantic stay for couples! Amazing view and location! Very grateful to the staff, thank you guys!