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Tokamachi Vacation Packages

Position is convenient for train and restaurants. Onsen area was fabulous alternating temperature between the 2 pools each day. All the personal care items you need. Microwave on each floor is handy. There was at least 1 english speaking staff on front counter at all times. Dinner a little expensive but food was nice.

By far the coolest and most beautiful hotel I’ve ever stayed at, would highly recommend. Extremely peaceful atmosphere and the onsen was amazing. I would come back 100x over

Takanoya is a wonderful traditional ryukan style onsen. I highly recommend it. The rooms are clean and well kept, the onsen is hot and private, and the proprietor is thoughtful and generous.

Lovely hotel in Yuzawa, which is a 90 minute Shinkansen ride from Tokyo. The onsen is nice too, highly recommend

We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most important value that a service business should provide to us - hospitality.