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Nice place central

The room was not cleaned properly, as there was stuff on the floor and even in the balcony. I do feel it depends on who was cleaning it, as they did the room late. The bathroom was clean well and the bedsheets were shabby but clean andnbath towel were fine. The air conditioning was rubbish to start of with and had to complain twice, but eventually after the third dayit was sorted. But still could have had more power coming through system. But was told there was a issue in that block which was block 2. The lifts weren't on so we had to climb to the second floor which wasn't pleasaThe staff were very helpful and friendly at reception although I found the older ones a bit miserable when asking a simple question. The restaurant had a lot of food but it felt like it was the same dishes everyday but just cook differently and at times cold. Loved the salad and collection of cakes and fruit. The pool restaurant was petty much the same. But always access to drink thoughout the day. The swimming pool was very big and quiet at times. The hotel was situated at a really good spot, where basically all the restaurants, supermarkets and gift shops on your doorstep. The restaurants around the area was responsibly priced & there was so much places to eat out, if you choose half board or breakfast only. The beach to me wasn't appealing and I was happy to stay around the hotel pool. On a whole I would recommend this hotel and definitely stay there again if I went back to Lanzarote.

Room was very clean, excellent breakfast selection. I was disappointed that there were large renovations going on and some areas were not accessible. It was difficult to find my room, reception staff didn’t explain clearly and I ended up walking around with my heavy luggage looking for my room for a long time. Pool area nice but very noisy with loud music and kids pool instructor shouting loudly most days while swimming with kids. I had to leave the pool area and enjoy the sun on my balcony instead as I’m someone who likes peaceful and quiet environment. Other than that I was happy with the hotel.

Amazing stay

Property is right on the beach giving it good location. However it should be noted that swimming has been prohibited since October 2025 due to pollution. All staff very polite although Marcella in the cafe bar stands out for excellent service.

Stunning hotel, very good for gluten free dietary requirements, lovely warm pool which is why we have been 3 times 😁