6/10 Okay
Luis
Aug 29, 2025
Liked: Cleanliness, property conditions & facilities
Staff, at the counter not friendly. Night service lady at the counter was rude, looked down as she was interacting with me, no eye contact. I felt treated as a child when I brought down from my room the curtain remote control. No please return it to the room sir. Instead, she said put it back like she was talking to a child. She said she will send a maintenance person to check on the remote. When the maintenance person came to my room, he thought it was the tv remote. So, clearly the lady at the front desk was not paying attention, didn’t seem to care. The young lady who checked me in no smile at all, not welcoming. Seems like a training issue on both ladies. I have experience on customer service for 40 years in three different industries. The staff could do better.
Luis
Stayed 5 nights in Aug 2025



















