4/10 Poor
Jessica
Business traveler
Oct 1, 2025
Disliked: Amenities
I don’t even know where to begin….my 6 day stay was terrible at Alba and honestly I’m shocked this property is a Hilton. Do yourself a favor and do not book your stay here. It took me 3 DAYS to get two pillows from House Keeping, they try to bait and switch me to another shittier room upon check in and when I argued that my room was not the same room booked they gave me the “Bonita view” room I booked but it was of a dumpster and parking lot. There was not ONE overhead light in the entire room, I had to do work in the shower so I could see what I was doing (only overhead light) Tried to order room service twice and the order both different days wouldn’t go through. Oh and the elevator has been broken for months leaving only one out of three available for guests. I complained about all of the issues and no one cared, reached out to me or anything. Also, the daily parking fee was $10 on the parking box meter and the hotel charges you $18. I could go on for hours about why not to book.


Jessica
Stayed 6 nights in Sep 2025























