The Star Grand Hotel and Residences Sydney

5.0 star property

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Photo gallery for The Star Grand Hotel and Residences Sydney

Outdoor pool, pool umbrellas, sun loungers
Restaurant
1 bedroom, premium bedding, down comforters, Tempur-Pedic beds
Fitness facility
Sundeck

Popular amenities

  • Hot Tub
  • Spa
  • Free WiFi
  • Room service

Explore the area

Map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Star Casino
    ‪1 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • White Bay Cruise Terminal
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

One Bedroom Pyrmont View Suite With Office

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Two Bedroom City View Suite

8.0 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom Harbour View Suite

8.4 out of 10
Very good
(5 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Harbour Star Suite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Superior King Room

9.2 out of 10
Wonderful
(108 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Star Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite

7.0 out of 10
Good
(2 reviews)
  • 818 sq ft
  • Sleeps 2
  • 1 King Bed

Two Bedroom Harbour View Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Premium Harbour Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Twin Room

9.2 out of 10
Wonderful
(29 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Premium Harbour King Room

8.8 out of 10
Excellent
(33 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Pyrmont View Suite

8.4 out of 10
Very good
(15 reviews)
  • 914 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

One Bedroom City View Suite

7.0 out of 10
Good
(2 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Three Bedroom Harbour View Suite

8.0 out of 10
Very good
(3 reviews)
  • 1292 sq ft
  • Harbor view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Two Bedroom City View Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

One Bedroom Harbour View Suite

  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite with Pyrmont View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Harbour Star Suite

  • Sleeps 2
  • 1 King Bed

Two Bedroom Harbour View Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Premium King Room with Harbour View

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

Three Bedroom Harbour View Suite

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

One Bedroom Suite City View

  • Sleeps 2
  • 1 King Bed

Premium Twin Room with Harbour View

  • Sleeps 3
  • 2 Double Beds

Premium Suite

  • Sleeps 2
  • 1 King Bed

One Bedroom Suite with Pyrmont View and Office

  • Sleeps 2
  • 1 King Bed

Star Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Suite with City View

  • Sleeps 2
  • 1 Double Bed

Two Bedroom Entertainer Suite with Pyrmont View

  • Sleeps 4

Similar properties

About this property

The Star Grand Hotel and Residences Sydney

5-star hotel in Pyrmont
This hotel features a full-service spa, a casino, and an outdoor pool. WiFi in public areas is free. Other amenities include a nightclub, a fitness center, and a sauna.
The Star Grand Hotel and Residences Sydney offers 480 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, The Star Grand Hotel and Residences Sydney features an outdoor pool and a hot tub. Wireless Internet access is complimentary. This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers a casino, a nightclub, and a fitness center. Parking is available onsite for a surcharge.

The Star Grand Hotel and Residences Sydney has designated areas for smoking.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
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Star Astral Tower
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Astral Tower Pyrmont
Star Grand Hotel Sydney
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The Star Grand Hotel and Residences Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 1052 reviews
Rating 8 - Good. 197 out of 1052 reviews
Rating 6 - Okay. 84 out of 1052 reviews
Rating 4 - Poor. 33 out of 1052 reviews
Rating 2 - Terrible. 40 out of 1052 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hallie

Liked: Amenities
Excellent
Stayed 4 nights in Apr 2025

8/10 Good

Chinweoke Ihuoma

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Debra

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Inroom service dishes left in hallways for hours so it was not nice to walk between room to lifts and seeing trays and trolleys with left over food. Stayed 4 nights and room was not cleaned before 3pm which made having an afternoon nap impossible. Friday and Saturday nights very noisy with people leaving doors open and talking/yelling in hallways. Rooms a good size, views nice, staff pleasant. Well located. Taxis at Rank reluctant to use meter and wanted cash and over charged.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aneta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

rovina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Better to stay at Denarau
Stayed 1 night in Jan 2025

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

baher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice rooms,very luxurious. Kids loved the pool
Stayed 1 night in Apr 2025

10/10 Excellent

Lyn

Traveled with family
Beautiful room and friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Traveled with partner
Very disappointed that the rooms were run down for the daily rate. Too expensive
Stayed 7 nights in Apr 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated to the lyric theatre
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicley appointed
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
The parking fee was a disgrace the room was only average and it took 12 hours to get our towels
Stayed 2 nights in Apr 2025

10/10 Excellent

Hoang Huy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

8/10 Good

dennis jimson

Stayed 2 nights in Apr 2025

2/10 Terrible

ALI

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
am writing to express my disappointment regarding my recent stay at your hotel from [19/04/2025] to [20/04/2025]. Unfortunately, the experience did not meet the expectations promised by your website and booking platform. During my stay, I encountered the following issues: • [Example: The room was not clean upon arrival, with dirty linens and a foul odor.] • [Example: The air conditioning was not working properly and so noisy I couldn’t sleep well making it very uncomfortable.] • [Example: The staff was unresponsive to my complaints and failed to address the issues promptly.] These problems significantly impacted my stay and were not reflective of the standards I anticipated when booking with your establishment. I believe a partial/full refund or compensation would be appropriate given the circumstances. I hope you take this feedback seriously and work to improve the quality of your services for future guests.
Stayed 1 night in Apr 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The samtaff were amazing and sokyo as always was amazing. Blaxk grill service cpuld be better especially at the prices..cassino staff amazing. Thankypu
Stayed 3 nights in Apr 2025

8/10 Good

June

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, although would be nice to access more smart tv options such as netflix youtube etc
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TBA
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, clean and a reasonable price
Stayed 1 night in Apr 2025

10/10 Excellent

Lorna

Liked: Cleanliness, amenities
Amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Julie D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticks all the boxes

Fantastic hotel, lovely room, great bed and very friendly staff. A well equipped gym and we loved the pool. It’s close to museums and Barangaroo with a ferry stop a few minutes away. We stayed four nights and free parking was included in what we felt was a very reasonable nightly rate. We’ll definitely be back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Teresa

Stayed 4 nights in Mar 2025