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Get an overview of this hotel
5-star Sydney hotel in Darling Harbour

Popular property highlights

Free WiFi
Outdoor pool
Business center
Laundry facilities
24-hour front desk

Location

Located in Darling Harbour, this luxury hotel is steps from Star Casino and Sydney Lyric Theatre. International Convention Centre Sydney and SEA LIFE Sydney Aquarium are also within 15 minutes. Star City Light Rail Station and John Street Square Light Rail Station are within a 5-minute walk.

Hotel Features

Along with 9 restaurants, this hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an outdoor pool, a nightclub, and 7 bars/lounges are onsite.

Room Amenities

All 171 rooms feature thoughtful touches like espresso makers and bathrobes, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include iPod docks, 24-hour room service, and minibars.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 22.5 per person (approximately)
  • Self parking fee: AUD 40 per night
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Hotel Names

  • Darling Star Hotel Pyrmont
  • Darling Star Hotel
  • Star Darling
  • Darling Star Pyrmont
  • The Darling at the Star Hotel
  • The Darling at the Star Pyrmont
  • The Darling at the Star Hotel Pyrmont

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities

Property Features

In addition to a full-service spa, The Darling at the Star features an outdoor pool and a fitness center. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at one of the 3 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's 7 bars/lounges. Wireless Internet access is complimentary.

A business center is on site at this 5-star property. Event facilities measuring 20971 square feet (1949 square meters) include conference space. This luxury hotel also offers a casino, a nightclub, and a rooftop terrace. Onsite parking is available (surcharge).

The Darling at the Star has designated areas for smoking.

  • Casino
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 7
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2011
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Outdoor pool
  • Number of coffee shops/cafes - 3
  • Number of slot machines - 1500
  • Nightclub
  • Number of gaming tables - 312
  • Number of VIP gaming rooms - 3
  • Casino floor size square feet - 39558
  • Casino floor size square meters - 3675
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1949
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 9
  • Concierge services
  • Conference space size (feet) - 20971
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 171
  • Number of floors - 16
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

The Darling at the Star offers 171 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Pay movies
  • Turndown service
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • iPod docking station
  • Partially open bathroom
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Grab bar - near toilet

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Sokyo - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Balla - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Black - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fat Noodle - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Harvest Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at The Darling. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Sailing nearby
  • Boat tours nearby

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