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Quest Mascot Serviced Apartments

4.5 star property

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Photo gallery for Quest Mascot Serviced Apartments

Reception
Exterior
Standard Apartment, 1 Bedroom, Kitchen | Private kitchen | Microwave, stovetop, coffee/tea maker, electric kettle
Meeting facility
In-room safe, desk, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
108 114 Robey Street, Mascot, NSW, 2020
  • University of Sydney
    ‪6 min drive‬
  • Royal Randwick Racecourse
    ‪6 min drive‬
  • Sydney Cricket Ground
    ‪8 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms

In-room safe, desk, blackout drapes, soundproofing

Executive Apartment, 2 Bedrooms

  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Kitchen

Standard Apartment, 1 Bedroom, Kitchen | In-room safe, desk, blackout drapes, soundproofing

Standard Apartment, 1 Bedroom, Kitchen

  • 602 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Studio, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen

In-room safe, desk, blackout drapes, soundproofing

Family Apartment, 2 Bedrooms, Kitchen

  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Studio Apartment

In-room safe, desk, blackout drapes, soundproofing

Studio Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Living area | 32-inch flat-screen TV with cable channels, TV

Two Bedroom Apartment

  • Sleeps 5

View all photos for Two Bedroom Executive Apartment

In-room safe, desk, blackout drapes, soundproofing

Two Bedroom Executive Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed OR 2 King Beds

View all photos for One Bedroom Apartment

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Quest Mascot Serviced Apartments

4.5-star hotel in Mascot
A snack bar/deli, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a computer station. Limited housekeeping is available.
Quest Mascot Serviced Apartments offers 91 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on a limited basis.

The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. For a surcharge, an airport shuttle at scheduled times is offered to guests. This luxury hotel also offers a vending machine, laundry facilities, and express check-in. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Mascot Serviced Apartments is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 10:00 PM at scheduled times
  • Onsite parking available only on request
  • Self parking on site (AUD 40 per day)
  • Limited onsite parking

Food and drink

  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Built in 2008
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Ice maker
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in fee for check-in between 10:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (7:00 AM - 11:00 PM) and Sunday - Sunday (8:00 AM - 10:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 12.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12.00 (one-way), (from 2 to 13 years old)
  • Self parking fee: AUD 40.00 per day
  • Late check-in fee for check-in between 10:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Apartment Mascot Airport Sydney
Quest Sydney Airport Mascot
Quest Mascot Serviced Apartments Apartment
Quest Mascot Serviced Apartments
Quest Serviced Apartments
Quest Mascot Serviced Apartments Hotel Mascot
Quest Mascot Serviced Apartments Hotel
Quest Mascot Serviced Apartments Mascot
Quest Mascot Serviced Apartments Hotel Mascot

Quest Mascot Serviced Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 394 out of 1001 reviews
Rating 8 - Good. 401 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service
His place is the place to stay if it is the best price on the day.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Close to airport but confirm direct with hotel if using booking agent as we did not get room configuration requested through booking agent. Hotel said they did not such a request although clearly listed on my confirmation from booking agent
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious apartment

This was a lovely apartment. We arrived early from the airport and our booked room wasn't ready. The receptionist offered us an upgraded apartment, which was ready, at a very reasonable price, This was great because it had its own washer and dryer. The full kitchen was also useful.
Stayed 1 night in Feb 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
The room itself was ok, it could use with a refresh. The beds weren't particularly comfortable and the area around the hotel was rather dirty.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bridgeen

Stayed 1 night in Feb 2025

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, room is clean. You do have to walk 12-15 mins to dining options and transportation. There is shuttle (non complimentary) to and fro from airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport
Stayed 1 night in Feb 2025

6/10 Okay

Anna

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Overnight stay

Stay was ok. Washing machine was broken. Reported that but they didn’t seem too concerned and nobody came to check. Rang reception for service but calls go unanswered
Stayed 1 night in Feb 2025

10/10 Excellent

Orgil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Position

Nice and close to airport and shopping at Mascot Central.
Stayed 2 nights in Feb 2025

8/10 Good

Anne

Room clean and v comfortable
Stayed 1 night in Feb 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable bed!
Stayed 1 night in Feb 2025

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the airport. Staff are great and very helpful with leaving luggage prior to check in.
Stayed 2 nights in Feb 2025

8/10 Good

Dale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location and Comfortable Stay

First time at this hotel and will stay again in the future. We had a Studio Room. Cooking facilities. QUIET room on level 7. Very clean and no complaints with the room. Staff Friendly and helpful. 10 minute walk from the Virgin Domestic Terminal or you can catch bus 350 from the Qantas Domestic Terminal. 10 minute walk to Mascot Train Station and Restaurants. There is also a Woolworths.
Stayed 4 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, simple. No frills and easy access to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Jan 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airports. Able to book and pay for shuttle to airport. 1 bedroom apartment was a good size and extra bed fitted in lounge with plenty of room. We were told daily service . Unfortunately does not include weekends. However we were provided with towels but we did not buy additional tea and coffee as we thought it would be replenished. Mascot train station and food options about 10-14 minute easy walk. A hotel restaurant next door. Pricey but very nice.
Stayed 2 nights in Jan 2025

2/10 Terrible

Joerg

Stayed 1 night in Jan 2025

10/10 Excellent

Nerelle

Stayed 1 night in Jan 2025