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Novotel Sydney Parramatta

4.0 star property

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Photo gallery for Novotel Sydney Parramatta

Exterior
Check-in/check-out kiosk
Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Miscellaneous

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Breakfast available
$122
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
350 Church Street, Parramatta, NSW, 2150
  • Place, Parramatta Park
    ‪5 min walk‬
  • Place, CommBank Stadium
    ‪7 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(31 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(30 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa) | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Sydney Parramatta

Hotel in Parramatta
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
Novotel Sydney Parramatta offers 194 air-conditioned accommodations with safes and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.
In addition to a full-service spa, Novotel Sydney Parramatta features an outdoor pool and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 2583 square feet (240 square meters) include a conference center. This business-friendly hotel also offers a fitness center, spa services, and concierge services. Onsite parking is available (surcharge).

Novotel Sydney Parramatta is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 8:30 AM.
Children aged 16 and younger eat free breakfast.
Novotel Sydney Parramatta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,583 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 3 2025 to December 5 2025 (dates subject to change):
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 16 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 81 122 720 722

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Reviews

Novotel Sydney Parramatta Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 313 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

Reviews

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities
See above
Stayed 1 night in Aug 2025

4/10 Poor

Bianca

Traveled with partner
Disliked: Property conditions & facilities
Room was old and tiny. Bathroom appeared unclean and stained, outdated with shower above bath. Not enough pillows. Minimal lighting. Noisy. Buffet breakfast food was awful. Not fresh, overcooked, food Not topped up, fruit was soggy. Would not stay here again. $450 for 1 night including parking. Not even worth half that amount. Disappointing to say the least.
Stayed 1 night in Aug 2025

10/10 Excellent

Semi

Stayed 1 night in Aug 2025

6/10 Okay

Isabella

Disliked: Property conditions & facilities
Location great Breakfast good Bed good Bathroom old and dated. Shower head terrible Bathtub old cracked and unsafe. Note I was given parking for free which was $40 and was offered to get moved. Definitely not worth $305.00
Stayed 1 night in Aug 2025

6/10 Okay

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Comfort Undermined by Locked Air Conditioning

I stayed at this hotel recently and while the room itself was clean and comfortable, I was very frustrated that I couldn’t control my own air conditioning. The system seemed locked, and despite trying to adjust it, the temperature stayed the same. For me, having control over the room climate is an important part of comfort when staying in a hotel, and not being able to do so made the stay less enjoyable. On the positive side, staff were polite and the facilities were otherwise fine, but I would strongly recommend the hotel allow guests to adjust their own room temperature—it makes a big difference.
Stayed 1 night in Aug 2025

10/10 Excellent

Negero Gemeda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and goo customer service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

bisher

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very different to photos displayed on expedia
Stayed 3 nights in Aug 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to a wide variety of local dining options. Pillows were a little too high and I would have loved a shower cap!
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, quiet
Stayed 1 night in Jul 2025

6/10 Okay

BRETT

Business traveler
Liked: Amenities, property conditions & facilities
Bar area seating looks and feels cheap
Stayed 2 nights in Aug 2025

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Lee-anne

Traveled with family and small children
Breakfast doesn’t start until I have to check out room needs paint and us noisy not worth what I paid well over priced
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Magreth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 6 nights in Jul 2025

8/10 Good

Anita

Business traveler, Traveled with partner
Liked: Amenities
A convenient place to stay Close proximity to everything
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

.

.
Stayed 1 night in Jul 2025

10/10 Excellent

Eunike

Liked: Cleanliness, staff & service, property conditions & facilities
Only have 1 towel in 2 rooms. Need more towels in each rooms. The sink was blocked so we wouldn't use it.
Stayed 1 night in Jul 2025

6/10 Okay

Luke

Traveled with partner
Disliked: Amenities
Bathroom was not nice at all felt like a backpackers bathroom with next to no professional workman ship with painting and silicone works
Stayed 1 night in Jul 2025

8/10 Good

Samuela

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely going back again
Stayed 2 nights in Jul 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Simone

Disliked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great amenities!

Great location, top amenities
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Nothing
Stayed 1 night in Jul 2025