Citadines Connect Sydney Airport

4.0 star property

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Photo gallery for Citadines Connect Sydney Airport

Exterior
Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
Terrace/patio
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air conditioning
  • Business services
$109
includes taxes & fees
Jan 12 - Jan 13

Explore the area

View in a map
121 Baxter Road, Mascot, NSW, 2020
  • Place, Meriton Retail Precinct Mascot Central
    ‪12 min walk‬
  • Place, Ice Zoo Sydney
    ‪19 min walk‬
  • Place, Sydney Park
    ‪3 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪5 min drive‬

Room options

Room (First Class)

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Economy)

9.2 out of 10
Wonderful
(59 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room (Economy)

9.0 out of 10
Wonderful
(223 reviews)
  • 226 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Business Class)

9.4 out of 10
Exceptional
(22 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Twin Room (Economy)

  • Sleeps 2
  • 2 Twin Beds

Premium Room, Mobility Accessible (Economy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Business Class Room

  • Sleeps 2

Premium Economy Twin Room

  • Sleeps 2

Premium Economy Accessible Room

  • Sleeps 2

Economy Room

  • Sleeps 2

Premium Economy Room

  • Sleeps 2

First Class Room

  • Sleeps 2

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About this property

Citadines Connect Sydney Airport

4-star hotel in Mascot
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Citadines Connect Sydney Airport offers 150 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 753 square feet (70 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. For a surcharge, an airport shuttle at scheduled times is offered to guests. Parking is available onsite for a surcharge.

Citadines Connect Sydney Airport is a smoke-free property.

Penthouse Grab & Go - This café specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Penthouse Grab & Go

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 753 square feet of conference space
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Covered self parking fee: AUD 35 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Felix Hotel Mascot
Citadines Connect Sydney Airport Hotel Mascot
Citadines Connect Sydney Airport Hotel
Citadines Connect Sydney Airport Mascot
Felix Hotel
Citadines Connect Sydney
Citadines Connect Sydney
Citadines Connect Sydney Airport Hotel
Citadines Connect Sydney Airport Mascot
Citadines Connect Sydney Airport Hotel Mascot

Citadines Connect Sydney Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 954 out of 1660 reviews
Rating 8 - Good. 464 out of 1660 reviews
Rating 6 - Okay. 148 out of 1660 reviews
Rating 4 - Poor. 54 out of 1660 reviews
Rating 2 - Terrible. 40 out of 1660 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Stayed 1 night in Oct 2025

8/10 Good

Connie, Harvard

Liked: Cleanliness, property conditions & facilities
All good at the hotel itself. But signage and directions at the airport for meeting the shuttle bus needs a lot of improvement. Finding bus bays 4-7 may be clear if you know Sydney airport already, but it's not at all clear -- indeed, it's very frustrating -- if you're a first-time traveler.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2025

6/10 Okay

Suphasini

Disliked: Staff & service
not really convin
Stayed 1 night in Oct 2025

6/10 Okay

Mollie

Liked: Staff & service
The lighting, aircon and plugs did not work when I arrived but the TV was on - called reception who came immediately to reset which fixed the electrics but then the TV stopped working. The room was clean enough but some hairs on bathroom walls, temperamental toilet flush (slightly broken) and debris on the main room floor. Was very affordable and good proximity to the airport. Didn’t use the advertised shuttle as $15 and an uber was cheaper.
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get the room I requested and when I asked if I could get the room I paid for I was told they were unable. When I walked away they laughed at me as I was both tired and visibly frustrated. I didn’t receive any of the complimentary things I was suppose too get. The dining experience was over priced 30$ for burnt scrambled eggs, watery beans and small dry sausages. There was only watermelon. The room was defiantly not cleaned and had stains all over.
Stayed 5 nights in Sep 2025

8/10 Good

Therese

Liked: Staff & service, amenities
The bathroom could have done with a deep clean and the paintwork had lots of scuff marks on it. The bed was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Great room with fantastic lighting in room & bathroom plus great views. Very friendly and helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient, price ok, nice bar
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when you jave an early flight.
Stayed 1 night in Sep 2025

6/10 Okay

Ewgeni

nothing to write home about. breakfast was bad and they want $35 for it. craziness. do yourself a favor, go for breakfast to a yellow coffee shop across the rd.
Stayed 3 nights in Sep 2025

8/10 Good

Angie, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, nice hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent!
View from hotel
Stayed 1 night in Sep 2025

6/10 Okay

Rob

Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
Suited our purpose for overnight stay near airport. Limited dining options, no glasses, no cutlery, no plates in room. No spare pillows. Rationed coffee tea sugar milk.
Stayed 1 night in Sep 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, easy check up and close to the airport
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Stayed 1 night in Sep 2025

8/10 Good

Raymond Kenneth

Stayed 4 nights in Sep 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service
Had a group of 7 with 4 rooms. We are all very happy with the entire stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Stayed 3 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Denis

Stayed 1 night in Sep 2025