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It was an amazing appointment in a great location…, only think that let it down was the not being able to control the temperature properly….. even when I turned the whole thing off it was still too hot

Rooms were clean and fitted well, the staff were polite and attentive to needs, ensuring even if room service was declined that clean towels and teas & coffee were still topped up. Staff offered to hold bags on check out before flight, great location to the Market Square and other conveniences, bus and tram stops on door step as well as local convenience shops for any snacks and other items

An excellent hotel in a great location, with most of the main tourist attractions just around the corner. We loved the breakfast—it was very varied and generous, and the service throughout the hotel was excellent. The rooms are comfortable, spacious, and equipped with everything you need for a pleasant stay. I highly recommend this hotel. The entire team is very professional, attentive, and committed to providing excellent service.

Great location! I wasn’t sure when we first got to the property but the room was clean and roomy. The only downside was lots of noise from the street. They provide ear plugs but . . .

I definitely recommend this apartment. My family of 4 stayed four nights here and the location was perfect to explore both old town and the Jewish quarter as well as easy access to public transportation such as trams, trains and busses. We arrived late around 9pm so it was very dark and we didn't find the light switched in the halls until the next morning so finding the room was kind of difficult for us. I think the main issue was that in the US, floor 1 is the floor you enter on. So the instructions were clear aftrr understanding that floor 1 is one flight up. That took us a little bit of time to figure out and since it was super dark in the building, my kids were scared. But once we went upstairs, we easily found the room and all was good. The room also was fairly warm but there are fans and we were able to open the windows so it worked out fine. I should also note that the communication was great from fragola apartments... they even let me back into the room after check out to quickly look for something I had lost. I would definitely stay again!

Excellent location. Everything is within walking distance. It was built in the 14th century, most likely as someone's home. It is a boutique "hotel". The ground floor is a Michelin rated restaurant and the floors above have 1 apartment each. From the outside it looks like you are walking into a restaurant. Very interesting concept. We loved it. Food at the restaurant was amazing. Definitely NOT a tourist trap-like restaurant.

The apartment was clean and a short walk to Old Krakow. The Galleria was great to see families enjoying a nice summer night. The store was only a block away to pick up groceries and the coffee at the place below was very good. The receptionist in the office was friendly and very helpful.