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It was an amazing appointment in a great location…, only think that let it down was the not being able to control the temperature properly….. even when I turned the whole thing off it was still too hot

Rooms were clean and fitted well, the staff were polite and attentive to needs, ensuring even if room service was declined that clean towels and teas & coffee were still topped up. Staff offered to hold bags on check out before flight, great location to the Market Square and other conveniences, bus and tram stops on door step as well as local convenience shops for any snacks and other items

Spectacular hotel in every way in the best location possible. They have every detail covered.

Excellent location. Everything is within walking distance. It was built in the 14th century, most likely as someone's home. It is a boutique "hotel". The ground floor is a Michelin rated restaurant and the floors above have 1 apartment each. From the outside it looks like you are walking into a restaurant. Very interesting concept. We loved it. Food at the restaurant was amazing. Definitely NOT a tourist trap-like restaurant.

Everything about the White Lotus was terrific. Our room was beautiful. We just loved our little balcony. Even the special touches in our room made us feel welcome. We even found more cookies at the little shop on the corner. The staff communicated every detail perfectly for the check-in process. Oh! Don't forget Location Location Location!

The location was great and quiet at night. We liked it.

The apartment was clean and a short walk to Old Krakow. The Galleria was great to see families enjoying a nice summer night. The store was only a block away to pick up groceries and the coffee at the place below was very good. The receptionist in the office was friendly and very helpful.